Heard a bang and now the door will not lift? Discount Door Service fixes broken garage door springs for homeowners in Tucson, nearby Oro Valley and Marana. A snapped torsion spring takes the counterweight out of a door weighing well over a hundred pounds, so the opener becomes the next thing to fail. We measure and replace torsion and extension springs, inspect the cables, drums and bearings, then check the balance by hand with the opener off. Broken spring replacement starts at $220, and you hear that price in your driveway before we touch a tool.
Spring jobs from $220, quoted first
Most done in one visit
Balance-tested by hand
5.0Our Google score
ROC #322606Licensed in AZ, bonded, insured
Angie’s List2019 Super Service winner
1,500+Tucson homeowners helped
Book your spring replacement
Spring priced firstNo hard sellHumans answer 24/7
Spring snapped? Call (520) 579-9084 · Spring replacement from $220 · Door balance-tested by hand
Spring types
Any make, any spring
Signs of a broken spring
If one of these sounds familiar, stop using the door. Every one of them gets worse, and more expensive, the longer the opener keeps fighting it.
01
A torsion spring almost always fails with one loud crack, often when nobody is near the door. The door has simply lost the counterweight that made it liftable, so you are now trying to lift its full weight.
02
The opener is attempting work the spring is supposed to do. Force it a few more times and you will be buying an opener as well as a spring.
03
That gap is the break. It is the one symptom you can confirm from the floor without touching anything, and it means the door should not be operated at all.
04
Usually a cable that has unwound or a drum that has slipped alongside the spring. Both get checked before anything is replaced, because refitting a spring onto a bad drum wastes the spring.
Price my spring repair
Heard a bang, or the door will not budge? Say so, and we can often spot a snapped spring before we pull up. More of a phone person? Ring (520) 579-9084 day or night and talk to a real person.
Phone us direct
How a spring job goes
Three steps, and you know the number before anyone touches the door.
01
Call or send the form. Most of the time we can tell you what failed from the description before anyone is dispatched.
Live answer, any hour
02
The technician shows you the fault, measures the spring and gives you the number before any work starts.
Quote at your door first
03
Balance-tested by hand, opener re-set, and we watch the door cycle properly before we leave.
Door balanced by hand
Goes with springs
What sets your spring price
Snapped spring, replaced
starting at$220
Spring, fitting and safety check
A snapped spring is replaced from $220. That covers the new spring and the installation, and your cables, rollers and balance get a safety check. Nobody can give an honest firm figure without seeing the door. Four factors set it.
01
Two different counterbalance systems with different parts and different labor. Most Tucson doors are torsion.
02
A double door carries roughly twice the weight and usually runs a pair of springs.
03
A higher-cycle spring costs more up front and lasts appreciably longer. On a door opened six times a day that difference is worth having.
04
Cables, drums and bearings are inspected and priced separately, and only if they need doing.
Your spring price is set before a tool comes out, and no part goes in until you say yes to it.
How springs wear
A spring wears one cycle at a time, and one cycle is one open and one close. A household that uses the door twice a day gets far more years from the same spring than one that uses it six times. That is why two identical doors on the same street fail years apart, and why the age of the door tells you very little about the age of the spring.
Why call us for springs
27+
Years in Tucson garages
1,500+
Homes we have helped
ROC #322606
Bonded, insured, state licensed
Same day
Most springs, one trip
From our crew
All reviews![]()
Yelp5.05.0Top Rated ServiceVerified by TrustindexTop Rated Service
- 5.0 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Leading Service Google Maps rating and review data
- Responds to customer reviews 95% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
5.05.0Top Rated ServiceVerified by TrustindexTop Rated Service
- 5.0 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Leading Service Google Maps rating and review data
- Responds to customer reviews 95% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
4.84.8Top Rated ServiceVerified by TrustindexTop Rated Service
- 4.8 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Leading Service Google Maps rating and review data
- Responds to customer reviews 95% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
Posted on Google![]()
Robert Ulter4 days agoTrustindex verifies that the original source of the review is Google.
Just had zeneroso out and he absolutely did a fantastic job the work was quick and to specification You couldn’t ask for a better company to come fix your garage door In the Tucson area and specifically I’m in the Ironwood Hills+0Posted on Google![]()
Bridget Carney6 days agoTrustindex verifies that the original source of the review is Google.
Zenerosa and his brother Zavonte were outstanding with their punctuality, information, billing, timing, and no pressure in buying additional parts. The install was flawless, they even took time to explain some of the features, and cleaned up the whole area... most was not their creation. They exhibit pride and confidence in their workmanship; and so THEY deservedly should. I'm going to have another garage door replaced soon. Thank you both so much!Posted on Google![]()
Cheryl9 days agoTrustindex verifies that the original source of the review is Google.
Had my garage door replaced yesterday by Discount Doors. Zeneroso was very efficient, knowledgeable and easy to work with. Would highly recommend them!+0Posted on Google![]()
Vivetkah10 days agoTrustindex verifies that the original source of the review is Google.
He was pleasant ànd profesional to work with checking for everything to be right. Our garage needed à part after many years of use.Posted on Google![]()
Jacob Gross16 days agoTrustindex verifies that the original source of the review is Google.
I highly, highly recommend Discount Door Service! Zeneroso was very professional, knowledgeable, kind and courteous. He we very prompt and took the time to go over everything that I needed. Very clear and upfront with the pricing. He also performed the installation in a very timely manner. If you need garage door work in Tucson, do not hesitate to call Discount Door Service.+0Posted on Google![]()
Michael Mansour22 days agoTrustindex verifies that the original source of the review is Google.
Missy and Zen were great to work with. Our old garage door needed to be replaced and Zen and Missy were very helpful in suggesting a new garage door. Zen did an excellent job installing it. The new door looks so much better than our old one and so quiet. We love it!+0Posted on Google![]()
Aaron Franco27 days agoTrustindex verifies that the original source of the review is Google.
Garage door on the fritz. Need at my Villa balboa home. Discount door service to the rescue. Thank you Zen for your timely service.+0Posted on Google![]()
Carlos Siqueiros29 days agoTrustindex verifies that the original source of the review is Google.
Sooooooooooóóoóoooooo good 💯Posted on Google![]()
David Gadzo31 days agoTrustindex verifies that the original source of the review is Google.
I had my tension spring snap on my garage door. I called them up and spoke to the owner, Melissa. Fantastic lady. I sent her pictures of the garage door and its issues. I told her I lived in the La Estancia community and was referred by a neighbor who was also satisfied with their work. She got me squared away with an appointment in 2 days and the price was reasonable. She didn’t try to upsell me at all. As a mechanic myself in the Air Force, I asked her if it’s better to do both springs rather than just the broken one. She said she recommended it, but didn’t want to feel like she was upselling me, which I absolutely appreciated. I went ahead and asked for both to be done because of the cycle life of the springs. Zeneroso was my mechanic. He came on time. Very friendly young man. We had a chat throughout the install. It was mostly about garage doors, he walked me through everything because I like to know how to do things myself. I couldn’t do this job at the time due to my lower back. The company was great, the owner was great, and the mechanic was great. Zeneroso put the company sticker on the door which was great, because Discount Door Service is going to be my garage door company moving forward. Thank you guys so much! Pictures are the before and after!+3Posted on Google![]()
Stacy Gates31 days agoTrustindex verifies that the original source of the review is Google.
This is the second time I’ve used Discount Door Services and will happily refer them to anyone needing door services. They are quick, efficient, great at communication and got the job done fast! As a realtor who works with several different trade industries at any given time I am impressed with this company!Posted on Yelp![]()
Kathryn P.47 days agoVerified
I couldn't be more pleased with a garage door service. The guy who came to fix the door, went above and beyond and even fixed a rattling noise that had been there since we bought the property over 10 years ago all it took was a couple of little adjustments!! It was so amazing. I highly recommend giving them a call I don't think you'll be disappointed. When I asked for a general price range (knowing that they can't be completely specific or 100% sure because they haven't truly been able to assess the problem but are going off what you have told them) They actually gave me a price!! Unlike the others who will only schedule an appointment - waisting my time when the price might be too high for this month. I am truly pleased with this company and highly highly recommend them to everyone. Thank you thank you, thank you. Your service was amazing. 🙂Posted on Yelp![]()
Yolie D.54 days agoVerified
Great customer service was provided by Zenarosa. He was running late and called to inform me. He knows his trade very well. Will continue to use them.Posted on Yelp![]()
Steve W.97 days agoVerified
Spring broke on our door. Couldn't get the door open. Called Discount Door Service. They installed my door several years before and was great. They were able to come out the same day. Zeneroso came out and was super friendly. Zeneroso had it fixed in less than 45 minutes. Cost was very reasonable. Would definitely recommend them for anything garage door related.Posted on Yelp![]()
Christy O.121 days agoVerified
They came out quickly to fix our garage door spring, did a great job and went above and beyond! They checked our other garage door and made some minor adjustments that were needed and also checked our garage door opener motor and made some adjustments to make it more sturdy at no extra cost! We will definitely work with them again if needed.Posted on Yelp![]()
Stephen S.122 days agoVerified
The people at Discount Door were fabulous. It's my second experience with them in the past year in my new house that I had purchased. They were timely. The estimate was reasonable and honored to the penny and they were very communicative with notices about arrival and work time. Both Tyler and Zenoroso were first to work with! I highly recommend a Discount Door!Posted on Yelp![]()
Donnie A.128 days agoVerified
The guys, Eli and Tyler swung by this morning, to check out my opener wasnt closing. They diagnosed an issue with the safety eyes. Cleared the trouble and the opener works fine. These guys installed .y new opener 6 months ago, squeezed me in this morning and got me closing again in a few minutes. Thanks Discount. I recommend these guys all the time.Posted on Yelp![]()
Samantha R.130 days agoVerified
We had the entire garage door replaced. Excellent customer service and pricing. We highly recommend.+0Posted on Yelp![]()
Craig C.132 days agoVerified
Discount Door Service Commercial Doors did an outstanding job!The guys,Zenerosa and Tyler were very professional and just experts at what they do.I really couldn't ask for a better job to be done,everything turned out just right!This was no small job and they rocked it! The 5th wheel fits in perfect,with plenty of room with the door open!The pictures speak for themselves.I would recommend them to anyone that's looking garage doors,they look great!+2Posted on Yelp![]()
Kevin M.145 days agoVerified
I had used Discount Door Service last year to replace a coil spring and some worn hardware - everything went well. I had to call them again for a different problem with the door and I thought: "By golly, EVERYONE should know how good these guys are!" I generally don't bother with reviews, but I thought you should hear this. A young man named Zeneroso showed up (on time) and he was with a guy named Ty. I had a "sagging" door and they quickly came up with a plan and a price. I liked their proposal and they were in and out in less than 1 hour. I couldn't be happier. You got garage door trouble? Close this review and call Discount Door right now.Posted on Yelp![]()
Trudy M.156 days agoVerified
Great service. Great price. Courteous and knowledgeable. Made reasonable recommendations without pressure sales that many companies use these days. He replaced the rollers for my garage door, and serviced it, in addition to troubleshooting why it was 'acting up' and fixed it! HIGHLY RECOMMEND THIS COMPANY!!
Where we fix springs
Spring questions, answered
Still unsure about your spring? Call (520) 579-9084
We would not. A wound torsion spring holds enough stored energy to break bones, and it has to be wound with the door on the floor and the opener disconnected. This is the repair we are most often called out to after a homeowner has attempted it.
A standard replacement is normally finished in a single visit. If a cable or drum came off when the spring failed, that is usually still the same visit.
On a two-spring door we recommend it, and the reason is arithmetic rather than sales: the second spring has done the same number of cycles as the one that failed, so replacing one means paying the call-out twice. It is your call.
It might be, but it is at least as likely to be dry rollers, worn bearings or loose hardware. Noise is worth diagnosing early, because the cheap fixes stay cheap only while they are caught early. See roller replacement.
Yes, and then leave the door down. Pulling the release cord while the door is up removes the only thing holding it, so if you do have to disconnect, do it with the door closed.
From $220 for a broken spring, and that covers the new spring, its installation and a safety look at your cables, rollers and door balance. You hear the figure at your door before work begins. The full list is on the garage door prices page.
Look above the closed door. A spring on a bar across the top is torsion, which most Tucson doors use. Long springs running beside the horizontal tracks are extension springs. We repair both, plus the Wayne Dalton TorqueMaster system.
Wire gauge, inner diameter, wound length and door weight all get measured first. Then the new spring goes on, the opener comes off, and we check the balance by hand. A door set right holds still when you stop it halfway. While it sits closed, we look over the cables, drums and bearings too.
Yes. Call any hour and you reach a live person, not a machine, and nights and weekends cost you nothing extra. When the door is stuck open or your car is trapped inside, head to our emergency garage door repair team.
Yes. Both the parts and the labor on your spring replacement carry a warranty, and whoever quotes the job backs it. We hold Arizona license ROC #322606 and are bonded and insured.
Torsion and extension spring replacement around Southern Arizona, same day in Tucson, from $220 with the price set first. Family run since 1999, ROC #322606.
