Woman-owned · Locally operated since 1999

About Discount Door Service

Get to Know Discount Door Service

Established in 1999, Discount Door Service has been a leading provider of garage door repair services in Tucson. Recently, the company welcomed a new owner, Melissa MacMeans, who brings a wealth of expertise to the role with over 27 years of experience in the garage door industry.

Discount Door Service

Owned by Melissa MacMeans

✓ Licensed

Established

1999, Tucson, AZ

Owner

Melissa MacMeans, 27+ years in the industry

AZ license

ROC #322606, Licensed, Bonded & Insured

Guarantee

90-day repair guarantee

Warranty

Parts and labor

Google rating

5.0 ★★★★★

Expertise.com

Best Garage Door Companies in Tucson

Angie's List

Super Service Award, 2019

ServiceAgent.ai

Top 10 in the Tucson valley

Yelp

Top 10 across three areas

Google

5.0 Star Rating

Who comes to your door

Meet the Team

Eddie MacMeans

Lead Technician and Manager

Eddie, Melissa’s husband, is renowned in Tucson for his expertise and integrity in garage door repairs and installations. His background includes skills in welding and car mechanics, and his “old soul” work ethic ensures that if something can be fixed, Eddie will make it happen. Discount Door Service stands behind the quality of his work.

Kevin

Service Technician

Known for his friendliness, kindness, and honesty, Kevin is dedicated to providing top-notch service while building positive relationships with customers.

Ed

Service Technician

Energetic and knowledgeable, Ed is known for his ability to quickly and effectively resolve garage door issues, ensuring customer satisfaction.

The owner

Melissa MacMeans: A New Era

Melissa MacMeans is a well-known figure in Tucson’s garage door sector, having served the community with dedication and professionalism for many years. Her deep understanding of the industry and her genuine passion for customer service make her an invaluable asset to Discount Door Service. Her commitment to excellence and personal touch are expected to enhance the company’s already strong reputation.

Melissa’s decision to take the helm at Discount Door Service is deeply personal. After a successful career climbing the corporate ladder, a tragic loss, her daughter’s passing, led her to reevaluate her priorities. With her grandson, Maddox, needing support, Melissa chose to transition from the corporate world to a role that allowed her more time with her family. This change not only reflects her dedication to her loved ones but also her desire to have a more direct and positive impact on her community through a hands-on role at Discount Door Service.

What customers say about Melissa

★★★★★

“I called them up and spoke to the owner, Melissa. Fantastic lady. … She didn’t try to upsell me at all. … The company was great, the owner was great, and the mechanic was great.”

Stacy Gates

Posted on Google

★★★★★

“I would definitely recommend Melissa and her team to anyone looking for honest and professional help with your garage door needs.”

Kathryn P.

Posted on Yelp

What you can count on

Licensed, bonded and insured

Arizona ROC #322606. You can look the license up on the Registrar of Contractors site before you book.

90-day repair guarantee

Every repair we complete is backed for 90 days.

Parts and labor warranty

Warranty coverage on the parts we install and on the labor to install them.

Upfront pricing, no upsells

You hear the price before any work starts, and we don't push extras you don't need.

Rooted in Tucson

Community Involvement

Melissa’s dedication extends beyond the garage door industry. She is deeply invested in maintaining and enhancing Tucson’s quality of life. Her contributions to the community are diverse, reflecting her commitment to various causes:

Youth Sports

Melissa has been a long-time supporter of local sports programs, including coaching youth soccer and contributing to girls’ softball.

Foster Care

She actively supports foster children and families by donating to charities that provide essential clothing and resources.

Elderly Care

Melissa and her family volunteer their time to assist and support elderly individuals, demonstrating a strong commitment to all generations.

Veteran and First Responder Support

Regularly engaging in activities that benefit veterans and first responders, Melissa’s generosity is felt across various sectors of the community.

10%

OFF

Special Offer for New Customers

If you are a new customer, you can receive a 10% discount on your service by mentioning Melissa’s grandson, Maddox, when you call to schedule an appointment. This offer is a token of appreciation for taking the time to learn about Discount Door Service and its team. Please note that this discount does not apply to new garage door or opener installations.

★★★★★

5.0 on Google. Real reviews from Tucson homeowners.

       All reviews
 
   Google
 
   Yelp
 
 
  
 
 
 
  5.0
 5.0
 Top Rated Service
   Verified by Trustindex   Top Rated Service
   5.0 Excellent rating Last 12 months 
  New reviews collected regularly Recent review activity detected 
  Leading Service Google Maps rating and review data 
  Responds to customer reviews 95% response rate within 48 hours 
  Verified by Trustindex Based on real customer reviews Learn more 
 
 
 
 
 
    
 5.0
 5.0
 Top Rated Service
   Verified by Trustindex   Top Rated Service
   5.0 Excellent rating Last 12 months 
  New reviews collected regularly Recent review activity detected 
  Leading Service Google Maps rating and review data 
  Responds to customer reviews 95% response rate within 48 hours 
  Verified by Trustindex Based on real customer reviews Learn more 
 
 
 
 
 
    
 4.8
 4.8
 Top Rated Service
   Verified by Trustindex   Top Rated Service
   4.8 Excellent rating Last 12 months 
  New reviews collected regularly Recent review activity detected 
  Leading Service Google Maps rating and review data 
  Responds to customer reviews 95% response rate within 48 hours 
  Verified by Trustindex Based on real customer reviews Learn more 
 
 
 
 
 
 
 
   
 
 
      Posted on Google  
   
   Matt Peyton 
 1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I live north of Tucson in Catalina and have used Discount Door Service two times. They are professional, hospitable, explain what they're doing and how much it will cost. They will repair or replace your door, springs or motors, and will do it in a timely manner. Thank you for your excellence and transparency.
  
 
     Posted on Google  
   
   Kirk Fogleman 
 4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Last week my garage door broke as I was preparing for a gig that evening. I reached out to DDS in the phone and expressed my need to get a fix quickly. Within an hour the team was at my house and had it repaired in about 20 mins at a reasonable cost. Thank you so much. I would recommend this locally owned company to anyone in need of door work. They're not affiliated with the big national rip you off companies.
  
 
     Posted on Google  
   
   Edmund Marinelli 
 7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. My experience with Discount Door Service was excellent.  Straightforward booking of the service, no hidden agenda , complete and accurate explanations, no upsell and great service.  I highly recommend.
  
 
     Posted on Google  
   
   Robert Ulter 
 12 days ago
 
 
 Trustindex verifies that the original source of the review is Google. +0
Just had zeneroso out and he absolutely did a fantastic job the work was quick and to specification You couldn’t ask for a better company to come fix your garage door In the Tucson area and specifically I’m in the Ironwood Hills
  
 
     Posted on Google  
   
   Bridget Carney 
 14 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Zenerosa and his brother Zavonte  were outstanding with their punctuality, information, billing, timing, and no pressure in buying additional parts.

The install was flawless, they even took time to explain some of the features, and cleaned up the whole area... most was not their creation.

They exhibit pride and confidence in their workmanship; and so THEY deservedly should.

I'm going to have another garage door replaced soon.

Thank you both so much!
  
 
     Posted on Google  
   
   Cheryl 
 17 days ago
 
 
 Trustindex verifies that the original source of the review is Google. +0
Had my garage door replaced yesterday by Discount Doors.  Zeneroso was very efficient, knowledgeable and easy to work with.
Would highly recommend them!
  
 
     Posted on Google  
   
   Vivetkah 
 18 days ago
 
 
 Trustindex verifies that the original source of the review is Google. He was pleasant ànd profesional to work with checking for everything to be right. Our garage needed à part after many years of use.
  
 
     Posted on Google  
   
   Jacob Gross 
 24 days ago
 
 
 Trustindex verifies that the original source of the review is Google. +0
I highly, highly recommend Discount Door Service!  Zeneroso was very professional, knowledgeable, kind and courteous.  He we very prompt and took the time to go over everything that I needed.  Very clear and upfront with the pricing.  He also performed the installation in a very timely manner.  If you need garage door work in Tucson, do not hesitate to call Discount Door Service.
  
 
     Posted on Google  
   
   Michael Mansour 
 30 days ago
 
 
 Trustindex verifies that the original source of the review is Google. +0
Missy and Zen were great to work with.  Our old garage door needed to be replaced and Zen and Missy were very helpful in suggesting a new garage door.  Zen did an excellent job installing it. The new door looks so much better than our old one and so quiet.  We love it!
  
 
     Posted on Google  
   
   Aaron Franco 
 35 days ago
 
 
 Trustindex verifies that the original source of the review is Google. +0
Garage door on the fritz. Need at my Villa balboa home. Discount door service to the rescue. Thank you Zen for your timely service.
  
 
     Posted on Yelp  
   
   Kathryn P. 
 55 days ago
 
 
 Verified I couldn't be more pleased with a garage door service. The guy who came to fix the door, went above and beyond and even fixed a rattling noise that had been there since we bought the property over 10 years ago all it took was a couple of little adjustments!!  It was so amazing. 

I highly recommend giving them a call I don't think you'll be disappointed. 

When I asked for a general price range (knowing that they can't be completely specific or 100% sure because they haven't truly been able to assess the problem but are going off what you have told them) They actually gave me a price!! Unlike the others who will only schedule an appointment - waisting my time when the price might be too high for this month. 

I am truly pleased with this company and highly highly recommend them to everyone. Thank you thank you, thank you. Your service was amazing. 🙂
  
 
     Posted on Yelp  
   
   Yolie D. 
 62 days ago
 
 
 Verified Great customer service was provided by Zenarosa.  He was running late and called to inform me.  He knows his trade very well.  Will continue to use them.
  
 
     Posted on Yelp  
   
   Steve W. 
 105 days ago
 
 
 Verified Spring broke on our door. Couldn't get the door open. Called Discount Door Service. They installed my door several years before and was great. They were able to come out the same day. Zeneroso came out and was super friendly. Zeneroso had it fixed in less than 45 minutes. Cost was very reasonable. Would definitely recommend them for anything garage door related.
  
 
     Posted on Yelp  
   
   Christy O. 
 129 days ago
 
 
 Verified They came out quickly to fix our garage door spring, did a great job and went above and beyond! They checked our other garage door and made some minor adjustments that were needed and also checked our garage door opener motor and made some adjustments to make it more sturdy at no extra cost! We will definitely work with them again if needed.
  
 
     Posted on Yelp  
   
   Stephen S. 
 130 days ago
 
 
 Verified The people at Discount  Door were fabulous. It's my second experience with them in the past year in my new house that  I had purchased. They were timely. The estimate was reasonable and honored to the penny and they were very communicative with notices about arrival and work time. Both Tyler and Zenoroso were first  to work with! I highly recommend a Discount Door!
  
 
     Posted on Yelp  
   
   Donnie A. 
 136 days ago
 
 
 Verified The guys, Eli and Tyler swung by this morning, to check out my opener wasnt closing. They diagnosed an issue with the safety eyes. Cleared the trouble and the opener works fine. These guys installed .y new opener 6 months ago, squeezed me in this morning and got me closing again in a few minutes. Thanks Discount. I recommend these guys all the time.
  
 
     Posted on Yelp  
   
   Samantha R. 
 138 days ago
 
 
 Verified +0
We had the entire garage door replaced. Excellent customer service and pricing. We highly recommend.
  
 
     Posted on Yelp  
   
   Craig C. 
 140 days ago
 
 
 Verified +2
Discount Door Service Commercial Doors  did an outstanding job!The guys,Zenerosa and Tyler were very professional and just experts at what they do.I really couldn't ask for a better job to be done,everything turned out just right!This was no small job and they rocked it! The 5th wheel fits in perfect,with plenty of room with the door open!The pictures speak for themselves.I would recommend them to anyone that's looking garage doors,they look great!
  
 
     Posted on Yelp  
   
   Kevin M. 
 153 days ago
 
 
 Verified I had used Discount Door Service last year to replace a coil spring and some worn hardware - everything went well.  I had to call them again for a different problem with the door and I thought: "By golly, EVERYONE should know how good these guys are!"  I generally don't bother with reviews, but I thought you should hear this.
A young man named Zeneroso showed up (on time) and he was with a guy named Ty.  I had a "sagging" door and they quickly came up with a plan and a price.  I liked their proposal and they were in and out in less than 1 hour. I couldn't be happier.
You got garage door trouble?  Close this review and call Discount Door right now.
  
 
     Posted on Yelp  
   
   Trudy M. 
 164 days ago
 
 
 Verified Great service. Great price. Courteous and knowledgeable. Made reasonable recommendations without pressure sales that many companies use these days. He replaced the rollers for my garage door, and serviced it, in addition to troubleshooting why it was 'acting up' and fixed it! 
HIGHLY RECOMMEND THIS COMPANY!!