Bay stuck half open? Discount Door Service handles commercial garage door repair for businesses in Tucson, plus Oro Valley and Marana, from the Aviation Highway warehouses to the shops along Oracle. We fix sectional steel and roll-up doors, the torsion springs, cables and drums behind them, and the operators, photo-eyes and safety devices that drive them. A commercial door runs a duty cycle a house door would never survive, so we diagnose it on site and you approve the price up front.
Free fault diagnosis with repair
Price before work, in writing
No after-hours surcharge
5.0Google reviewers agree
ROC #322606Licensed, bonded bay door pros
Angie’s ListSuper Service Award, 2019 honoree
1,500+Tucson-area homes served
Get your bay door fixed
Real person 24/7Quoted on siteNo sales list
Bay jammed? Phone (520) 579-9084 · Tell us your hours, we keep timing honest · Same rate nights and weekends
Doors and systems
Commercial brands
Why the bay went down
Commercial failures rarely look like residential ones. The door is heavier, it cycles far more often, and something usually hit it. These are the four calls we take most.
01
A crushed bottom section binds in the track and can pull the door out of square, so the damage spreads every time somebody cycles it. Sections can often be replaced individually, and that is the first thing worth checking.
02
On a commercial door this is usually the counterbalance, not the motor. The springs carry the weight. An operator asked to lift an unbalanced steel door will burn out, and then you have two repairs instead of one.
03
This stops being a maintenance issue and becomes a security and insurance issue. Tell us that first when you call, because it changes what we bring and the order we do things in.
04
Bent track, a sprung jamb, a loose header angle or a settled floor will all stop a good door. Replacing panels without checking the opening is how a door gets fitted twice.
Price your bay repair
Describe the door and what it is holding up, from deliveries to a locked unit. Rather talk it through? Phone (520) 579-9084 around the clock and a person answers, not a machine.
Commercial line, 24/7
On a commercial call
Three steps, and the priority is set by what the door is stopping.
01
Call and describe the door, the operator and what the bay is used for. If the building is standing open, say so first.
Real person, day or night
02
Your technician points out the fault, explains whether it is a section, the counterbalance or the opening, and quotes you a firm figure before a wrench turns.
Fault shown, then priced
03
The door runs under its own operator through full cycles, with the photo eyes and reversing edge checked, before we call it done.
Most jobs: one visit
When it cannot wait
Commercial pricing
Commercial diagnosis visit
Free if fixed
When we do the repair
Two bay doors that match from the parking lot can hide very different springs, sections and operators. Four things set what a commercial repair costs, and we only see them on site.
01
Commercial sections are heavier and wider, and the counterbalance is specified to the actual weight rather than a standard residential size.
02
Springs are rated in cycles. A part built for a door that moves six times daily is the wrong part for one that moves sixty times, and fitting it is a false economy.
03
Impact damage is often repairable one section at a time. Whether that is true here depends on the panel profile and whether it is still made.
04
A commercial operator is a different machine from a residential opener, and repairing one is a different job from replacing it.
The number comes before the tools come out, and no part on your bay door is swapped until you say yes.
Shops and warehouses
A commercial door failing stops deliveries, blocks vehicles in or leaves a unit that cannot be secured overnight, and that cost usually dwarfs the repair. It is why the cheapest fix is often the wrong one: a part specified for a door that cycles a few times a day, fitted to a door that cycles all day, brings you back to the same standstill in months rather than years.
Why Tucson shops call us
27+
Years of Tucson door work
1,500+
Homes we have served
ROC #322606
Insured and bonded
Same day
Most fixes done in one trip
Jobs on site
All reviews![]()
Yelp5.05.0Top Rated ServiceVerified by TrustindexTop Rated Service
- 5.0 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Leading Service Google Maps rating and review data
- Responds to customer reviews 95% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
5.05.0Top Rated ServiceVerified by TrustindexTop Rated Service
- 5.0 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Leading Service Google Maps rating and review data
- Responds to customer reviews 95% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
4.84.8Top Rated ServiceVerified by TrustindexTop Rated Service
- 4.8 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Leading Service Google Maps rating and review data
- Responds to customer reviews 95% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
Posted on Google![]()
Lowell Jaeger1 days agoTrustindex verifies that the original source of the review is Google.
Discount Door Service did an excellent job repairing our garage door in Picture Rocks. Zenevoso and Zavonte were polite and professional. I will recommend Discount Door Service to all of my Picture Rocks neighbors!Posted on Google![]()
Matt Peyton2 days agoTrustindex verifies that the original source of the review is Google.
I live north of Tucson in Catalina and have used Discount Door Service two times. They are professional, hospitable, explain what they're doing and how much it will cost. They will repair or replace your door, springs or motors, and will do it in a timely manner. Thank you for your excellence and transparency.Posted on Google![]()
Kirk Fogleman5 days agoTrustindex verifies that the original source of the review is Google.
Last week my garage door broke as I was preparing for a gig that evening. I reached out to DDS in the phone and expressed my need to get a fix quickly. Within an hour the team was at my house and had it repaired in about 20 mins at a reasonable cost. Thank you so much. I would recommend this locally owned company to anyone in need of door work. They're not affiliated with the big national rip you off companies.Posted on Google![]()
Edmund Marinelli8 days agoTrustindex verifies that the original source of the review is Google.
My experience with Discount Door Service was excellent. Straightforward booking of the service, no hidden agenda , complete and accurate explanations, no upsell and great service. I highly recommend.Posted on Google![]()
Robert Ulter13 days agoTrustindex verifies that the original source of the review is Google.
Just had zeneroso out and he absolutely did a fantastic job the work was quick and to specification You couldn’t ask for a better company to come fix your garage door In the Tucson area and specifically I’m in the Ironwood Hills+0Posted on Google![]()
Bridget Carney15 days agoTrustindex verifies that the original source of the review is Google.
Zenerosa and his brother Zavonte were outstanding with their punctuality, information, billing, timing, and no pressure in buying additional parts. The install was flawless, they even took time to explain some of the features, and cleaned up the whole area... most was not their creation. They exhibit pride and confidence in their workmanship; and so THEY deservedly should. I'm going to have another garage door replaced soon. Thank you both so much!Posted on Google![]()
Cheryl18 days agoTrustindex verifies that the original source of the review is Google.
Had my garage door replaced yesterday by Discount Doors. Zeneroso was very efficient, knowledgeable and easy to work with. Would highly recommend them!+0Posted on Google![]()
Vivetkah19 days agoTrustindex verifies that the original source of the review is Google.
He was pleasant ànd profesional to work with checking for everything to be right. Our garage needed à part after many years of use.Posted on Google![]()
Jacob Gross25 days agoTrustindex verifies that the original source of the review is Google.
I highly, highly recommend Discount Door Service! Zeneroso was very professional, knowledgeable, kind and courteous. He we very prompt and took the time to go over everything that I needed. Very clear and upfront with the pricing. He also performed the installation in a very timely manner. If you need garage door work in Tucson, do not hesitate to call Discount Door Service.+0Posted on Google![]()
Michael Mansour31 days agoTrustindex verifies that the original source of the review is Google.
Missy and Zen were great to work with. Our old garage door needed to be replaced and Zen and Missy were very helpful in suggesting a new garage door. Zen did an excellent job installing it. The new door looks so much better than our old one and so quiet. We love it!+0Posted on Yelp![]()
Kathryn P.56 days agoVerified
I couldn't be more pleased with a garage door service. The guy who came to fix the door, went above and beyond and even fixed a rattling noise that had been there since we bought the property over 10 years ago all it took was a couple of little adjustments!! It was so amazing. I highly recommend giving them a call I don't think you'll be disappointed. When I asked for a general price range (knowing that they can't be completely specific or 100% sure because they haven't truly been able to assess the problem but are going off what you have told them) They actually gave me a price!! Unlike the others who will only schedule an appointment - waisting my time when the price might be too high for this month. I am truly pleased with this company and highly highly recommend them to everyone. Thank you thank you, thank you. Your service was amazing. 🙂Posted on Yelp![]()
Yolie D.63 days agoVerified
Great customer service was provided by Zenarosa. He was running late and called to inform me. He knows his trade very well. Will continue to use them.Posted on Yelp![]()
Steve W.106 days agoVerified
Spring broke on our door. Couldn't get the door open. Called Discount Door Service. They installed my door several years before and was great. They were able to come out the same day. Zeneroso came out and was super friendly. Zeneroso had it fixed in less than 45 minutes. Cost was very reasonable. Would definitely recommend them for anything garage door related.Posted on Yelp![]()
Christy O.130 days agoVerified
They came out quickly to fix our garage door spring, did a great job and went above and beyond! They checked our other garage door and made some minor adjustments that were needed and also checked our garage door opener motor and made some adjustments to make it more sturdy at no extra cost! We will definitely work with them again if needed.Posted on Yelp![]()
Stephen S.131 days agoVerified
The people at Discount Door were fabulous. It's my second experience with them in the past year in my new house that I had purchased. They were timely. The estimate was reasonable and honored to the penny and they were very communicative with notices about arrival and work time. Both Tyler and Zenoroso were first to work with! I highly recommend a Discount Door!Posted on Yelp![]()
Donnie A.137 days agoVerified
The guys, Eli and Tyler swung by this morning, to check out my opener wasnt closing. They diagnosed an issue with the safety eyes. Cleared the trouble and the opener works fine. These guys installed .y new opener 6 months ago, squeezed me in this morning and got me closing again in a few minutes. Thanks Discount. I recommend these guys all the time.Posted on Yelp![]()
Samantha R.139 days agoVerified
We had the entire garage door replaced. Excellent customer service and pricing. We highly recommend.+0Posted on Yelp![]()
Craig C.141 days agoVerified
Discount Door Service Commercial Doors did an outstanding job!The guys,Zenerosa and Tyler were very professional and just experts at what they do.I really couldn't ask for a better job to be done,everything turned out just right!This was no small job and they rocked it! The 5th wheel fits in perfect,with plenty of room with the door open!The pictures speak for themselves.I would recommend them to anyone that's looking garage doors,they look great!+2Posted on Yelp![]()
Kevin M.154 days agoVerified
I had used Discount Door Service last year to replace a coil spring and some worn hardware - everything went well. I had to call them again for a different problem with the door and I thought: "By golly, EVERYONE should know how good these guys are!" I generally don't bother with reviews, but I thought you should hear this. A young man named Zeneroso showed up (on time) and he was with a guy named Ty. I had a "sagging" door and they quickly came up with a plan and a price. I liked their proposal and they were in and out in less than 1 hour. I couldn't be happier. You got garage door trouble? Close this review and call Discount Door right now.Posted on Yelp![]()
Trudy M.165 days agoVerified
Great service. Great price. Courteous and knowledgeable. Made reasonable recommendations without pressure sales that many companies use these days. He replaced the rollers for my garage door, and serviced it, in addition to troubleshooting why it was 'acting up' and fixed it! HIGHLY RECOMMEND THIS COMPANY!!
Our bay routes
Commercial FAQ
Urgent bay question? Call us at (520) 579-9084
Often, yes, and it is the first thing worth checking. It depends on the panel profile and whether that section is still manufactured. We will tell you which it is before you commit to anything.
Tell us your hours when you call and we will be straight with you about what we can schedule. We would rather say no to a time than agree to one and leave you waiting. A bay call after closing is billed at our normal rate.
Call (520) 579-9084 and say that first, because it changes the priority. Do not leave the building unattended relying on the door coming down on its own, and do not force it with the operator, which usually turns one fault into two.
The most common reason on a commercial door is a part specified for the wrong duty cycle, and the second is the opening rather than the door. If the track, jambs or floor have moved, a new door fitted into them fails the same way.
Yes. The operator, control station and safety devices work as one system, and diagnosing one without the other is how a door gets repaired twice. Our garage door opener repair page covers the operator side.
Four things set it: how big and heavy the door is, how many times a day it cycles, whether one section or the full door is damaged, and the operator. Finding the fault on our visit is free when you approve the repair, and the price comes on site before work begins.
Yes. Along with sectional steel doors, we fix light commercial roll-up doors and the springs, cables and operators behind them. Tell us the door type when you call so we bring the right parts.
Yes. Discount Door Service holds Arizona Registrar of Contractors license ROC #322606 and carries a bond and insurance. Woman owned and family run, our team has served Tucson since 1999.
Yes. Parts and labor on every commercial repair are warrantied, and the same crew that quotes your bay job stands behind the work.
Visa, Mastercard, American Express and Discover all work. Because you approve the number before we start, the invoice your business gets matches the quote you heard on site.
Moving Tucson shops and warehouses since 1999. Family run, ROC #322606, a real person 24/7, and a price before tools come out.
