Door stuck open, car trapped inside, or a door hanging off its track? Discount Door Service handles emergency garage door repair for homes in Tucson, Oro Valley and Marana around the clock. A real person answers (520) 579-9084, not an answering service, and late calls cost no more than daytime ones. We make the door safe first, then repair the broken spring, snapped cable, track or opener that caused it. You hear the price before any work begins, even on a night or weekend call.
Nights and weekends, same rate
Real person answers 24/7
Door made safe first
5.0Across our Google reviews
ROC #322606AZ licensed, bonded, insured
Angie’s ListSuper Service Award holder, 2019
1,500+homes kept rolling in Tucson
Send us your emergency
24/7 live answer$0 surchargeQuote before work
House left open? Dial (520) 579-9084 · Nights cost the same as days · Keep clear of a hanging door
Emergencies we fix
Every make, any hour
Tonight or tomorrow?
Not every fault needs a technician tonight, and we will level with you on which one you have. These four get bumped ahead of everything else.
01
Your house is open. This is the one we treat as urgent regardless of the hour, because everything in the garage and often the door into the house is now accessible from the street.
02
Less dangerous, but it will cost you a day. Look for the red release cord: with the door fully CLOSED, pulling it disconnects the opener so the door can be lifted by hand, provided the spring is intact.
03
Stop using it and stay out from under it. A door that has jumped its track is held by whatever is left of the cables, and it can come down without warning.
04
That is a broken spring or a snapped cable, and the door is no longer counterbalanced. Leave it down. Do not try to lift it to get the car out.
Describe the failure
Tell us what broke and how the door sits now. If your house is open, phone (520) 579-9084 instead of using the form. Security problems get same-day priority.
Live person, any hour
Door failing on you right now?
Stop operating the door and keep people, pets and cars clear. Every extra cycle on a broken spring or a jumped track turns a repair into a replacement.
01
A bang, a grinding noise, or nothing at all each point somewhere different. You reach a live person at any hour, and those details let us show up with the parts your door needs already on board.
Live answer, day or night
02
A door stuck open or hanging off its track goes to the front of the list. A noisy door is almost never an emergency, and we will tell you so rather than sell you an urgent visit.
Same rate after dark
03
The first job is a door that cannot fall. Then we find the cause and repair springs, cables, rollers and most opener faults on site, or secure the house if a part has to be ordered.
Quote first, then the fix
The usual culprit
How the bill is set
Night and weekend fee
$0
Same rate at midnight as at noon
Worried a late-night call means a padded bill? It does not. Nights and weekends carry no surcharge, and these are the things that really change the figure. You get the number before a tool comes out.
01
A cable off a drum and a snapped torsion spring are different jobs with different parts.
02
A door that has jumped its track usually needs realigning as well as the original repair.
03
Calling after dark costs you nothing extra. An evening or weekend visit is priced like a weekday one, and you hear the number before we book it.
04
The single biggest variable, and the one you control. A door forced a few more times after the first failure often takes the opener with it.
The repair cost is quoted before we begin, and no part goes on unless you say yes. Diagnosis is free once you go ahead with the fix.
Desert wear and tear
Cables, springs and rollers are inexpensive parts doing a demanding job in a climate that is hard on them, from 110-degree afternoons to monsoon dust and storms. The reason they turn into emergencies is that they fail without warning, usually as somebody is leaving or arriving. The repair itself is normally routine once the door is safe, and urgency is never a reason to skip the quote.
Who answers at night
27+
Years answering Tucson calls
1,500+
Households we have served
ROC #322606
Bonded and insured in AZ
24/7
Live voice, every call
Real call-outs
All reviews![]()
Yelp5.05.0Top Rated ServiceVerified by TrustindexTop Rated Service
- 5.0 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Leading Service Google Maps rating and review data
- Responds to customer reviews 95% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
5.05.0Top Rated ServiceVerified by TrustindexTop Rated Service
- 5.0 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Leading Service Google Maps rating and review data
- Responds to customer reviews 95% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
4.84.8Top Rated ServiceVerified by TrustindexTop Rated Service
- 4.8 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Leading Service Google Maps rating and review data
- Responds to customer reviews 95% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
Posted on Google![]()
Robert Ulter3 days agoTrustindex verifies that the original source of the review is Google.
Just had zeneroso out and he absolutely did a fantastic job the work was quick and to specification You couldn’t ask for a better company to come fix your garage door In the Tucson area and specifically I’m in the Ironwood Hills+0Posted on Google![]()
Bridget Carney5 days agoTrustindex verifies that the original source of the review is Google.
Zenerosa and his brother Zavonte were outstanding with their punctuality, information, billing, timing, and no pressure in buying additional parts. The install was flawless, they even took time to explain some of the features, and cleaned up the whole area... most was not their creation. They exhibit pride and confidence in their workmanship; and so THEY deservedly should. I'm going to have another garage door replaced soon. Thank you both so much!Posted on Google![]()
Cheryl8 days agoTrustindex verifies that the original source of the review is Google.
Had my garage door replaced yesterday by Discount Doors. Zeneroso was very efficient, knowledgeable and easy to work with. Would highly recommend them!+0Posted on Google![]()
Vivetkah9 days agoTrustindex verifies that the original source of the review is Google.
He was pleasant ànd profesional to work with checking for everything to be right. Our garage needed à part after many years of use.Posted on Google![]()
Jacob Gross15 days agoTrustindex verifies that the original source of the review is Google.
I highly, highly recommend Discount Door Service! Zeneroso was very professional, knowledgeable, kind and courteous. He we very prompt and took the time to go over everything that I needed. Very clear and upfront with the pricing. He also performed the installation in a very timely manner. If you need garage door work in Tucson, do not hesitate to call Discount Door Service.+0Posted on Google![]()
Michael Mansour21 days agoTrustindex verifies that the original source of the review is Google.
Missy and Zen were great to work with. Our old garage door needed to be replaced and Zen and Missy were very helpful in suggesting a new garage door. Zen did an excellent job installing it. The new door looks so much better than our old one and so quiet. We love it!+0Posted on Google![]()
Aaron Franco26 days agoTrustindex verifies that the original source of the review is Google.
Garage door on the fritz. Need at my Villa balboa home. Discount door service to the rescue. Thank you Zen for your timely service.+0Posted on Google![]()
Carlos Siqueiros28 days agoTrustindex verifies that the original source of the review is Google.
Sooooooooooóóoóoooooo good 💯Posted on Google![]()
David Gadzo30 days agoTrustindex verifies that the original source of the review is Google.
I had my tension spring snap on my garage door. I called them up and spoke to the owner, Melissa. Fantastic lady. I sent her pictures of the garage door and its issues. I told her I lived in the La Estancia community and was referred by a neighbor who was also satisfied with their work. She got me squared away with an appointment in 2 days and the price was reasonable. She didn’t try to upsell me at all. As a mechanic myself in the Air Force, I asked her if it’s better to do both springs rather than just the broken one. She said she recommended it, but didn’t want to feel like she was upselling me, which I absolutely appreciated. I went ahead and asked for both to be done because of the cycle life of the springs. Zeneroso was my mechanic. He came on time. Very friendly young man. We had a chat throughout the install. It was mostly about garage doors, he walked me through everything because I like to know how to do things myself. I couldn’t do this job at the time due to my lower back. The company was great, the owner was great, and the mechanic was great. Zeneroso put the company sticker on the door which was great, because Discount Door Service is going to be my garage door company moving forward. Thank you guys so much! Pictures are the before and after!+3Posted on Google![]()
Stacy Gates30 days agoTrustindex verifies that the original source of the review is Google.
This is the second time I’ve used Discount Door Services and will happily refer them to anyone needing door services. They are quick, efficient, great at communication and got the job done fast! As a realtor who works with several different trade industries at any given time I am impressed with this company!Posted on Yelp![]()
Kathryn P.46 days agoVerified
I couldn't be more pleased with a garage door service. The guy who came to fix the door, went above and beyond and even fixed a rattling noise that had been there since we bought the property over 10 years ago all it took was a couple of little adjustments!! It was so amazing. I highly recommend giving them a call I don't think you'll be disappointed. When I asked for a general price range (knowing that they can't be completely specific or 100% sure because they haven't truly been able to assess the problem but are going off what you have told them) They actually gave me a price!! Unlike the others who will only schedule an appointment - waisting my time when the price might be too high for this month. I am truly pleased with this company and highly highly recommend them to everyone. Thank you thank you, thank you. Your service was amazing. 🙂Posted on Yelp![]()
Yolie D.53 days agoVerified
Great customer service was provided by Zenarosa. He was running late and called to inform me. He knows his trade very well. Will continue to use them.Posted on Yelp![]()
Steve W.96 days agoVerified
Spring broke on our door. Couldn't get the door open. Called Discount Door Service. They installed my door several years before and was great. They were able to come out the same day. Zeneroso came out and was super friendly. Zeneroso had it fixed in less than 45 minutes. Cost was very reasonable. Would definitely recommend them for anything garage door related.Posted on Yelp![]()
Christy O.120 days agoVerified
They came out quickly to fix our garage door spring, did a great job and went above and beyond! They checked our other garage door and made some minor adjustments that were needed and also checked our garage door opener motor and made some adjustments to make it more sturdy at no extra cost! We will definitely work with them again if needed.Posted on Yelp![]()
Stephen S.121 days agoVerified
The people at Discount Door were fabulous. It's my second experience with them in the past year in my new house that I had purchased. They were timely. The estimate was reasonable and honored to the penny and they were very communicative with notices about arrival and work time. Both Tyler and Zenoroso were first to work with! I highly recommend a Discount Door!Posted on Yelp![]()
Donnie A.127 days agoVerified
The guys, Eli and Tyler swung by this morning, to check out my opener wasnt closing. They diagnosed an issue with the safety eyes. Cleared the trouble and the opener works fine. These guys installed .y new opener 6 months ago, squeezed me in this morning and got me closing again in a few minutes. Thanks Discount. I recommend these guys all the time.Posted on Yelp![]()
Samantha R.129 days agoVerified
We had the entire garage door replaced. Excellent customer service and pricing. We highly recommend.+0Posted on Yelp![]()
Craig C.131 days agoVerified
Discount Door Service Commercial Doors did an outstanding job!The guys,Zenerosa and Tyler were very professional and just experts at what they do.I really couldn't ask for a better job to be done,everything turned out just right!This was no small job and they rocked it! The 5th wheel fits in perfect,with plenty of room with the door open!The pictures speak for themselves.I would recommend them to anyone that's looking garage doors,they look great!+2Posted on Yelp![]()
Kevin M.144 days agoVerified
I had used Discount Door Service last year to replace a coil spring and some worn hardware - everything went well. I had to call them again for a different problem with the door and I thought: "By golly, EVERYONE should know how good these guys are!" I generally don't bother with reviews, but I thought you should hear this. A young man named Zeneroso showed up (on time) and he was with a guy named Ty. I had a "sagging" door and they quickly came up with a plan and a price. I liked their proposal and they were in and out in less than 1 hour. I couldn't be happier. You got garage door trouble? Close this review and call Discount Door right now.Posted on Yelp![]()
Trudy M.155 days agoVerified
Great service. Great price. Courteous and knowledgeable. Made reasonable recommendations without pressure sales that many companies use these days. He replaced the rollers for my garage door, and serviced it, in addition to troubleshooting why it was 'acting up' and fixed it! HIGHLY RECOMMEND THIS COMPANY!!
Where we respond
Urgent door questions
Still unsure? Give us a ring at (520) 579-9084
Sometimes, but be careful. If the spring is intact, pulling the release cord lets you lower the door by hand. If the spring has broken, the door is no longer counterbalanced and will try to fall, so do not release it while it is up.
It disconnects the door from the opener carriage so the door can be moved by hand. Pull it with the door CLOSED wherever possible. Pulling it with the door open removes the only thing holding the door up if the spring has failed.
Yes. Getting the house closed and secure is a separate job from the full repair, and we can usually do the first even when the second has to wait for a part.
Almost never, and we will tell you so rather than sell you an urgent visit. Noise is a warning to book something in the next week or two, not tonight. A maintenance and tune-up visit is the right call.
No. Nights and weekends are billed at the same rate as a weekday visit, with no surcharge on top. You hear the cost of the repair before any work starts. What we will not do is let you find out on the invoice.
Yes. Ring (520) 579-9084 at any hour, day or night. A live person picks up, never an answering service, and helps you decide if your door needs a technician tonight or can safely wait for morning.
It depends on what failed. A broken spring swap starts at $220, and that covers an inspection of the cables, rollers and door balance. We diagnose for free when you book the repair, a 2 AM visit costs the same as a midday one, and the number is quoted before we start. Emergency and daytime rates share our garage door prices page.
No. A broken spring means nothing is holding the weight, so the door can drop without warning. Keep it closed, leave the red release handle alone while the door is up, and call us. Torsion and extension springs are swapped on site.
Yes. A hit from a car can bend struts, kink tracks and knock the whole door out of square. We secure it first, fix what is fixable, and if a replacement door makes more financial sense, we say so plainly.
Any make. We fit and maintain Martin, Clopay, Amarr and Wayne Dalton doors, the Wayne Dalton TorqueMaster spring is familiar ground, and we repair LiftMaster, Genie or Chamberlain openers during that same visit.
Door failing after dark in Tucson? A real person picks up 24/7 and nights cost the same as weekdays. A woman-owned family business since 1999, AZ ROC #322606.
