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Garage Door Cable Replacement in Tucson, AZ

Door hanging crooked or a cable off the drum? Discount Door Service provides garage door cable replacement and cable repair for households across Tucson, Oro Valley, Marana, Vail, Sahuarita and Rita Ranch. Two lift cables run from the bottom brackets up to the drums on the spring shaft and carry the whole counterbalanced weight of the door. When one frays, slips or snaps, its partner ends up hauling far more weight than it was built to hold. We swap both, re-set the drums and bring the door back to level, with no charge for the trip if we do the work.

No-charge diagnosis on cable jobs

Both cables replaced, door leveled

Cable price given up front

Lift cable wound on a garage door cable drum, garage door cable replacement in Tucson

5.0Rated by Google reviewers

ROC #322606Bonded, insured cable repair crew

Angie’s ListSuper Service Award 2019 recipient

1,500+homes helped around Tucson

Book a cable replacement

Diagnosed freeCable priced on arrivalNo junk email

Lopsided door? Phone (520) 579-9084  ·  Leave it shut and unused until we see it  ·  Both lift cables swapped together

Cable problems we fix

Garage door cable repair for every kind of failure

A cable rarely fails on its own. It frays on a worn drum, rusts at the bracket or gets shock-loaded by a spring. These are the five cable problems we fix most on Tucson garage doors, and what each one takes.
Rusted bracket and roller at the corner of a garage door, garage door cable replacement in Tucson
01Wear and tear

Frayed or rusted cable

Cables are wound from fine strands. When strands start breaking they leave sharp whiskers, and the rest carry the load. Rust shows up first at the bottom, where water collects after a monsoon storm. Both cables get replaced, never just the worn one.
Garage door hanging crooked in its opening, garage door cable replacement in Tucson
02Urgent

Snapped cable

A snapped cable drops one side of the door and leaves it unsupported. It often happens when a spring breaks and shock-loads the cable, so we check the springs too. If a spring has failed, our garage door spring repair team handles that as well.
Black torsion spring on the shaft above a garage door, garage door cable replacement in Tucson
03Door crooked

Cable off the drum

Slack cable means it has come off the drum or lost tension, and once loose it can jump off entirely on the next cycle. One side letting go often drags that side out of the rail, so we check the track and alignment as well.
Torsion spring mounted on the shaft above a garage door, garage door cable replacement in Tucson
04Hidden cause

Worn or scored cable drums

A cable that has jumped or run slack often scores its drum. A grooved or chipped drum will chew through a new cable, so drums get checked before any cable goes on. If a drum has slipped on the shaft, it gets re-set and tightened.
Bottom of a garage door sitting out of line inside the garage, garage door cable replacement in Tucson
05Leave it alone

Bottom bracket damage

The bottom bracket is where the cable anchors, and it sits under full spring load. Rust or distortion here means the bracket gets replaced too. It is the one part homeowners should never unbolt themselves, and we inspect it on every cable job.

Not sure what failed on your door?

Let us know which side sits low and if you heard a loud bang. Diagnosis costs nothing when we do the repair, and you hear the price before a single cable comes off.

Any make, any cable

Lift cables fixed on any make of door

We put in and maintain Martin, Clopay, Wayne Dalton or Amarr doors, and our cable repairs cover every make, older Sears units and Overhead included.

Clopay cable repair

We install and service Clopay doors, so cables, drums and bottom brackets on your Clopay get replaced with parts that suit the door.

Amarr cable repair

From plain steel to carriage-house styles on newer Tucson builds, we replace Amarr cables in pairs and level the door before we leave.

Wayne Dalton cable repair

Plenty of Wayne Dalton doors from past years are built around TorqueMaster springs. Our techs are familiar with that design and walk you through what the cable repair involves.

Martin cable repair

Martin doors are on our install and service list, and every Martin job includes a look at the cables, drums and bottom brackets.

Spot a failing cable

Four clues your lift cables are wearing out

A cable rarely fails without notice. It frays first, and fraying is visible from the floor if you know where to look.

01

The door sits crooked, one side higher

The clearest sign. One cable has slipped, stretched or come off its drum, so that side is no longer being lifted the same distance.

02

Loose or bird-caged cable at the bracket

Slack cable means it has come off the drum or lost tension. Once it is loose it can jump off entirely on the next cycle.

03

Broken strands or rust on the cable

Cables are wound from fine strands. When those start breaking they leave sharp whiskers, and the remaining strands are carrying the load.

04

A bang and a drop, but the spring is fine

If the spring above the door has no gap in it, the cable is the usual culprit. The effect is the same: the door is no longer safely supported.

Price your cable repair

Say which side hangs low and whether anything snapped. Keep the door shut and unused until we check it. Prefer the phone? Dial (520) 579-9084.

Lift cable help, 24/7

(520) 579-9084

How a cable job goes

How a cable replacement visit goes

We secure the door before anything else, since a slack cable means the weight has shifted. Most cable jobs wrap up in a single visit.

01

Secure and inspect

The door is supported before anything is unwound, then both cables, drums and bottom brackets are checked.

Diagnosis free with the fix

02

Price before work

You see the fraying or the slipped drum for yourself, and get the number before we start.

Your quote, on the spot

03

Fit, level and test

New cables, drums re-set so both take equal tension, door leveled and cycled several times so both sides track evenly.

Cables done in one stop

Often found together

Cable replacement and garage door spring repair

Cables and springs work as one system. The torsion spring winds the cables onto the drums, and when a spring breaks the sudden jolt is one of the most common reasons a cable frays, jumps its drum or snaps. That is why a cable job always includes a look at the springs, and a spring job always includes a check of the cables.
If your spring has a gap in it or the door will not lift, our Tucson garage door spring service can help. Springs are replaced in pairs and balance-tested by hand, just like cables.

Never just one cable

They are the same age and have done identical work. Replacing one and leaving the other is how a repair becomes two call-outs.
Paired cablesDrums resetLevel door
Snapped spring too? That job is from $220, with your cables safety-checked as part of it. View the price list

What sets your cable price

What decides the price of garage door cable replacement in Tucson

Cable diagnosis visit

Totally free

When we do the cable repair

  • Cable quote before tools come out
  • You sign off on every part
  • Nights billed like days

The cable is the cheap part. The real cost depends on what the failure dragged along with it, and you hear the full figure at your door before we touch anything. Here are the four factors.

01

Cables alone or drums too

A cable that came off cleanly is a simple job. One that scored its drum needs the drum replaced as well.

02

Door pulled out of its rails

A cable letting go on one side often drags that side out of the rail, and the track then needs realigning too.

03

Torsion or extension system

Extension-spring doors have their own cable and pulley arrangement, and they should have safety cables through the springs. Many older ones do not.

04

Condition of the bottom brackets

Rust or distortion at the anchor point means the bracket goes too, and that is a part under full spring load.

Nothing gets installed until you approve it, and you see the frayed or snapped cable with your own eyes first. The visit and diagnosis are free whenever we do the cable work.

Tucson households

Cables fail quietly, then all at once

Unlike a spring, which announces itself with a bang, a cable degrades strand by strand over months. The door keeps working the whole time, which is exactly why cables get ignored. In Tucson, monsoon water sitting at the bottom brackets adds rust to the mix. By the time one side is visibly hanging low, the remaining cable has been carrying an unbalanced load for a while and is closer to failing than it looks.

Red tile home below the mountains, garage door cable replacement service area
Two-person panel lift, Our crew inside a garage, Discount Door Service
Two-person panel lift
Our crew inside a garage

Why call us for cables

One family business, from cable quote to warranty

Owner Melissa MacMeans runs Discount Door Service as a family business, woman owned and fixing Tucson garage doors since 1999. Whoever prices your cable replacement backs the work too: parts and labor are under warranty, and you sign off on the cost before a cable comes off the drum.
  • Licensed by the Arizona Registrar of Contractors, ROC #322606
  • Fully bonded and insured, plus licensed
  • Warranty backs cable parts and labor
  • Angie’s List Super Service Award, 2019 selection
  • Averaging 5.0 stars on Google

27+

Years serving Tucson garages

1,500+

Garages set right again

ROC #322606

AZ license, bonded, insured

Same day

Most cable jobs, one visit

Recent cable work

Real cable fixes on Tucson garage doors

Each photo shows a Tucson garage door our techs repaired firsthand. Scroll through more completed cable and door work in our portfolio, or get the backstory on the recent projects page.
Uneven door, one side dropped, tile-roof home, garage door cable replacement in Tucson
Uneven door, one side droppedTile-roof home
Same home, door hanging level, tan raised panels, garage door cable replacement in Tucson
Same home, door hanging levelTan raised panels
Door stuck partway, sagging, gap under one side, garage door cable replacement in Tucson
Door stuck partway, saggingGap under one side
Section out, ladder up, mid-repair, inside, garage door cable replacement in Tucson
Section out, ladder upMid-repair, inside
Door stopped half open, two-tone siding, garage door cable replacement in Tucson
Door stopped half openTwo-tone siding
Brown door with a window row, single-story home, garage door cable replacement in Tucson
Brown door with a window rowSingle-story home
Three bronze doors on a dark drive, stucco walls, garage door cable replacement in Tucson
Three bronze doors on a dark driveStucco walls
White door with arched windows, close-up of panels, garage door cable replacement in Tucson
White door with arched windowsClose-up of panels
All reviews
Google
Google
Yelp
Yelp
5.0Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
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Top Rated Service
Verified by Trustindex
Top Rated Service
  • 5.0 Excellent rating Last 12 months
  • New reviews collected regularly Recent review activity detected
  • Leading Service Google Maps rating and review data
  • Responds to customer reviews 95% response rate within 48 hours
  • Verified by Trustindex Based on real customer reviews Learn more
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Top Rated Service
Verified by Trustindex
Top Rated Service
  • 5.0 Excellent rating Last 12 months
  • New reviews collected regularly Recent review activity detected
  • Leading Service Google Maps rating and review data
  • Responds to customer reviews 95% response rate within 48 hours
  • Verified by Trustindex Based on real customer reviews Learn more
4.8Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
4.8Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Top Rated Service
Verified by Trustindex
Top Rated Service
  • 4.8 Excellent rating Last 12 months
  • New reviews collected regularly Recent review activity detected
  • Leading Service Google Maps rating and review data
  • Responds to customer reviews 95% response rate within 48 hours
  • Verified by Trustindex Based on real customer reviews Learn more
Posted on Google Google
Robert Ulter profile picture
Robert Ulter
3 days ago
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+0
Just had zeneroso out and he absolutely did a fantastic job the work was quick and to specification You couldn’t ask for a better company to come fix your garage door In the Tucson area and specifically I’m in the Ironwood Hills
Posted on Google Google
Bridget Carney profile picture
Bridget Carney
5 days ago
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Zenerosa and his brother Zavonte were outstanding with their punctuality, information, billing, timing, and no pressure in buying additional parts. The install was flawless, they even took time to explain some of the features, and cleaned up the whole area... most was not their creation. They exhibit pride and confidence in their workmanship; and so THEY deservedly should. I'm going to have another garage door replaced soon. Thank you both so much!
Posted on Google Google
Cheryl profile picture
Cheryl
8 days ago
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+0
Had my garage door replaced yesterday by Discount Doors. Zeneroso was very efficient, knowledgeable and easy to work with. Would highly recommend them!
Posted on Google Google
Vivetkah profile picture
Vivetkah
9 days ago
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He was pleasant ànd profesional to work with checking for everything to be right. Our garage needed à part after many years of use.
Posted on Google Google
Jacob Gross profile picture
Jacob Gross
15 days ago
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+0
I highly, highly recommend Discount Door Service! Zeneroso was very professional, knowledgeable, kind and courteous. He we very prompt and took the time to go over everything that I needed. Very clear and upfront with the pricing. He also performed the installation in a very timely manner. If you need garage door work in Tucson, do not hesitate to call Discount Door Service.
Posted on Google Google
Michael Mansour profile picture
Michael Mansour
21 days ago
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+0
Missy and Zen were great to work with. Our old garage door needed to be replaced and Zen and Missy were very helpful in suggesting a new garage door. Zen did an excellent job installing it. The new door looks so much better than our old one and so quiet. We love it!
Posted on Google Google
Aaron Franco profile picture
Aaron Franco
26 days ago
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+0
Garage door on the fritz. Need at my Villa balboa home. Discount door service to the rescue. Thank you Zen for your timely service.
Posted on Google Google
Carlos Siqueiros profile picture
Carlos Siqueiros
28 days ago
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Sooooooooooóóoóoooooo good 💯
Posted on Google Google
David Gadzo profile picture
David Gadzo
30 days ago
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+3
I had my tension spring snap on my garage door. I called them up and spoke to the owner, Melissa. Fantastic lady. I sent her pictures of the garage door and its issues. I told her I lived in the La Estancia community and was referred by a neighbor who was also satisfied with their work. She got me squared away with an appointment in 2 days and the price was reasonable. She didn’t try to upsell me at all. As a mechanic myself in the Air Force, I asked her if it’s better to do both springs rather than just the broken one. She said she recommended it, but didn’t want to feel like she was upselling me, which I absolutely appreciated. I went ahead and asked for both to be done because of the cycle life of the springs. Zeneroso was my mechanic. He came on time. Very friendly young man. We had a chat throughout the install. It was mostly about garage doors, he walked me through everything because I like to know how to do things myself. I couldn’t do this job at the time due to my lower back. The company was great, the owner was great, and the mechanic was great. Zeneroso put the company sticker on the door which was great, because Discount Door Service is going to be my garage door company moving forward. Thank you guys so much! Pictures are the before and after!
Posted on Google Google
Stacy Gates profile picture
Stacy Gates
30 days ago
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This is the second time I’ve used Discount Door Services and will happily refer them to anyone needing door services. They are quick, efficient, great at communication and got the job done fast! As a realtor who works with several different trade industries at any given time I am impressed with this company!
Posted on Yelp Yelp
Kathryn P. profile picture
Kathryn P.
46 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I couldn't be more pleased with a garage door service. The guy who came to fix the door, went above and beyond and even fixed a rattling noise that had been there since we bought the property over 10 years ago all it took was a couple of little adjustments!! It was so amazing. I highly recommend giving them a call I don't think you'll be disappointed. When I asked for a general price range (knowing that they can't be completely specific or 100% sure because they haven't truly been able to assess the problem but are going off what you have told them) They actually gave me a price!! Unlike the others who will only schedule an appointment - waisting my time when the price might be too high for this month. I am truly pleased with this company and highly highly recommend them to everyone. Thank you thank you, thank you. Your service was amazing. 🙂
Posted on Yelp Yelp
Yolie D. profile picture
Yolie D.
53 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Great customer service was provided by Zenarosa. He was running late and called to inform me. He knows his trade very well. Will continue to use them.
Posted on Yelp Yelp
Steve W. profile picture
Steve W.
96 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Spring broke on our door. Couldn't get the door open. Called Discount Door Service. They installed my door several years before and was great. They were able to come out the same day. Zeneroso came out and was super friendly. Zeneroso had it fixed in less than 45 minutes. Cost was very reasonable. Would definitely recommend them for anything garage door related.
Posted on Yelp Yelp
Christy O. profile picture
Christy O.
120 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
They came out quickly to fix our garage door spring, did a great job and went above and beyond! They checked our other garage door and made some minor adjustments that were needed and also checked our garage door opener motor and made some adjustments to make it more sturdy at no extra cost! We will definitely work with them again if needed.
Posted on Yelp Yelp
Stephen S. profile picture
Stephen S.
121 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
The people at Discount Door were fabulous. It's my second experience with them in the past year in my new house that I had purchased. They were timely. The estimate was reasonable and honored to the penny and they were very communicative with notices about arrival and work time. Both Tyler and Zenoroso were first to work with! I highly recommend a Discount Door!
Posted on Yelp Yelp
Donnie A. profile picture
Donnie A.
127 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
The guys, Eli and Tyler swung by this morning, to check out my opener wasnt closing. They diagnosed an issue with the safety eyes. Cleared the trouble and the opener works fine. These guys installed .y new opener 6 months ago, squeezed me in this morning and got me closing again in a few minutes. Thanks Discount. I recommend these guys all the time.
Posted on Yelp Yelp
Samantha R. profile picture
Samantha R.
129 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+0
We had the entire garage door replaced. Excellent customer service and pricing. We highly recommend.
Posted on Yelp Yelp
Craig C. profile picture
Craig C.
131 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
+2
Discount Door Service Commercial Doors did an outstanding job!The guys,Zenerosa and Tyler were very professional and just experts at what they do.I really couldn't ask for a better job to be done,everything turned out just right!This was no small job and they rocked it! The 5th wheel fits in perfect,with plenty of room with the door open!The pictures speak for themselves.I would recommend them to anyone that's looking garage doors,they look great!
Posted on Yelp Yelp
Kevin M. profile picture
Kevin M.
144 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I had used Discount Door Service last year to replace a coil spring and some worn hardware - everything went well. I had to call them again for a different problem with the door and I thought: "By golly, EVERYONE should know how good these guys are!" I generally don't bother with reviews, but I thought you should hear this. A young man named Zeneroso showed up (on time) and he was with a guy named Ty. I had a "sagging" door and they quickly came up with a plan and a price. I liked their proposal and they were in and out in less than 1 hour. I couldn't be happier. You got garage door trouble? Close this review and call Discount Door right now.
Posted on Yelp Yelp
Trudy M. profile picture
Trudy M.
155 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Great service. Great price. Courteous and knowledgeable. Made reasonable recommendations without pressure sales that many companies use these days. He replaced the rollers for my garage door, and serviced it, in addition to troubleshooting why it was 'acting up' and fixed it! HIGHLY RECOMMEND THIS COMPANY!!

Where we fix cables

Where we replace garage door cables

Our trucks repair snapped or slipping cables all over Tucson and the towns around it, up toward Marana and Oro Valley and down past Green Valley, Sahuarita and Vail. You can get a same-day visit, and a human picks up the phone day or night, 24/7. Choose your community for local info, or view the complete service area.

Cable questions, answered

Garage door cable replacement questions

Still wondering about your cables? Ring (520) 579-9084

Your total hinges on whether the drums, brackets or track took damage when the cable let go. Our trip out and the diagnosis are on us once you approve the fix, and the full number is quoted on site before any wrench turns. Check our garage door prices for other repairs.

This is one to leave alone. The cables anchor to the bottom brackets, which sit under the full force of the spring system, and unbolting one with the spring wound is genuinely dangerous.

Because the pair has run the exact same cycles under the exact same weight. Swap only one and you end up with a fresh cable beside one that is nearly worn out.

Fraying from a worn or scored drum, rust at the bottom where water collects, slack from a door that has been running out of level, and shock loading when a spring breaks.

Usually, but not always. A drum that has slipped on the shaft produces the same symptom, and so does a door that has come partly off one rail. All three get checked.

Cables usually outlive the springs. Truthfully, many get replaced because another part failed and shock-loaded them, not simply because they got old.

No. With a cable slack or snapped, the door is no longer safely supported and the other cable is carrying a load it was never sized for. Stop using it and call (520) 579-9084.

Yes. A live staff member answers our line 24/7, never a message service, and nights and weekends carry no extra fee. Same-day cable repair is available all over Tucson. Visit our emergency garage door repair page.

Only if they need it. We check the springs on every cable job and tell you what we find. If a spring has broken, see our spring repair service. What gets replaced is always your call.

Yes. Your cable repair is covered by our warranty on labor as well as parts. The company holds Arizona Registrar of Contractors license ROC #322606 and is bonded and insured.

Door hanging crooked?

Have both lift cables swapped, the drums reset and your door hanging level again. No charge for the service call if we handle the repair. A woman-owned Tucson family company since 1999, ROC #322606.

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