Is your garage door off track, grinding, or hanging crooked? Our crew straightens and realigns garage door track for houses all over Tucson, Oro Valley, Marana, Vail and Sahuarita. The crooked rail is just the symptom you notice; the real cause usually came first: a roller gives out, a cable slips off its drum, a lag bolt backs out, or a bumper clips the rail. We straighten or replace the track, re-square the whole assembly and correct whatever pushed the door out of line. You pay nothing for the service call when we do the fix.
Track diagnosis free with repair
We fix the cause, not the symptom
Track quote given before we start
5.0Google star score
ROC #322606AZ license, bonded and insured
Angie’s ListSuper Service Award winner, 2019
1,500+homes served around Tucson
Get your door back on track
Free track diagnosisTrack price in the drivewayNever any spam
Rollers jumped the rail? Call (520) 579-9084 · Keep clear of a door hanging loose · Same-day track repair in Tucson
Track problems
Track work, any make
Track trouble signs
Track faults announce themselves early. Catching one at the noise stage is a different job from catching it after the door has come off.
01
The rail has spread. Once the roller is not captured properly it is a matter of time before the door jumps out under load.
02
A dent or a kink in the rail. The door forces through it, and every pass makes the flat spot on the roller worse.
03
Usually impact, or a lag bolt that has worked out of the framing. Either way the geometry has shifted, so the door stops running square.
04
Stop. Do not operate it, do not try to lever it back on, and do not stand under it. It is being held by whatever the cables have left.
Catch it before it jumps
Let us know how the door is moving. If it has already left the track, phone us instead of using the form. The visit and diagnosis cost nothing when we do the repair.
Track emergency line
Visit, step by step
We secure a derailed door first, then diagnose it, and most track jobs finish the same visit.
01
Clamped or supported so it cannot move while we work out what happened and what put the door off its track.
Door secured first
02
We point out what knocked the rail out of line and quote the job before a wrench turns. You approve every rail, roller or bracket before it goes in.
Your OK on the track quote
03
Track squared, worn parts swapped, then we run the door up and down under power until it travels clean.
Realigned in a single stop
Fix the cause
How track jobs are priced
Track inspection and visit
No fee
When we fix your track
Nudging a rail back into line and rehanging a door that fell off its track are two very different jobs, so no single track price fits. The visit is free if we do the track repair. Four factors set what you pay.
01
Adjusting a rail that is sound costs a fraction of replacing a section that is kinked.
02
The curved section is the most awkward and the most commonly damaged, because that is where the load changes direction.
03
Rollers, hinges, cables and sometimes a bottom bracket, depending on how the door left the rail.
04
It is the factor you control. Running a door after it leaves the track causes most of the harm in those few cycles.
Your price is quoted at the door before anything starts, and if a rail can be saved instead of swapped, we say so.
Seen across Tucson
The most common sequence we see in Tucson is a roller failing, the door starting to bind, the opener forcing it through, and the rail spreading until the door jumps out. Desert dust speeds that up, which is why the rollers get lubricated and the track gets cleaned, never greased. A noisy door is worth a phone call: at the noise stage it is a roller, and at the off-track stage it is a rail, several rollers and half a day.
Who is behind the work
27+
Years of Tucson track work
1,500+
Homes we served
ROC #322606
Insured, bonded for tracks
Same day
Most fixes, one visit
Track job photos
All reviews![]()
Yelp5.05.0Top Rated ServiceVerified by TrustindexTop Rated Service
- 5.0 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Leading Service Google Maps rating and review data
- Responds to customer reviews 95% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
5.05.0Top Rated ServiceVerified by TrustindexTop Rated Service
- 5.0 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Leading Service Google Maps rating and review data
- Responds to customer reviews 95% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
4.84.8Top Rated ServiceVerified by TrustindexTop Rated Service
- 4.8 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Leading Service Google Maps rating and review data
- Responds to customer reviews 95% response rate within 48 hours
- Verified by Trustindex Based on real customer reviews Learn more
Posted on Google![]()
Robert Ulter3 days agoTrustindex verifies that the original source of the review is Google.
Just had zeneroso out and he absolutely did a fantastic job the work was quick and to specification You couldn’t ask for a better company to come fix your garage door In the Tucson area and specifically I’m in the Ironwood Hills+0Posted on Google![]()
Bridget Carney5 days agoTrustindex verifies that the original source of the review is Google.
Zenerosa and his brother Zavonte were outstanding with their punctuality, information, billing, timing, and no pressure in buying additional parts. The install was flawless, they even took time to explain some of the features, and cleaned up the whole area... most was not their creation. They exhibit pride and confidence in their workmanship; and so THEY deservedly should. I'm going to have another garage door replaced soon. Thank you both so much!Posted on Google![]()
Cheryl8 days agoTrustindex verifies that the original source of the review is Google.
Had my garage door replaced yesterday by Discount Doors. Zeneroso was very efficient, knowledgeable and easy to work with. Would highly recommend them!+0Posted on Google![]()
Vivetkah9 days agoTrustindex verifies that the original source of the review is Google.
He was pleasant ànd profesional to work with checking for everything to be right. Our garage needed à part after many years of use.Posted on Google![]()
Jacob Gross15 days agoTrustindex verifies that the original source of the review is Google.
I highly, highly recommend Discount Door Service! Zeneroso was very professional, knowledgeable, kind and courteous. He we very prompt and took the time to go over everything that I needed. Very clear and upfront with the pricing. He also performed the installation in a very timely manner. If you need garage door work in Tucson, do not hesitate to call Discount Door Service.+0Posted on Google![]()
Michael Mansour21 days agoTrustindex verifies that the original source of the review is Google.
Missy and Zen were great to work with. Our old garage door needed to be replaced and Zen and Missy were very helpful in suggesting a new garage door. Zen did an excellent job installing it. The new door looks so much better than our old one and so quiet. We love it!+0Posted on Google![]()
Aaron Franco26 days agoTrustindex verifies that the original source of the review is Google.
Garage door on the fritz. Need at my Villa balboa home. Discount door service to the rescue. Thank you Zen for your timely service.+0Posted on Google![]()
Carlos Siqueiros28 days agoTrustindex verifies that the original source of the review is Google.
Sooooooooooóóoóoooooo good 💯Posted on Google![]()
David Gadzo30 days agoTrustindex verifies that the original source of the review is Google.
I had my tension spring snap on my garage door. I called them up and spoke to the owner, Melissa. Fantastic lady. I sent her pictures of the garage door and its issues. I told her I lived in the La Estancia community and was referred by a neighbor who was also satisfied with their work. She got me squared away with an appointment in 2 days and the price was reasonable. She didn’t try to upsell me at all. As a mechanic myself in the Air Force, I asked her if it’s better to do both springs rather than just the broken one. She said she recommended it, but didn’t want to feel like she was upselling me, which I absolutely appreciated. I went ahead and asked for both to be done because of the cycle life of the springs. Zeneroso was my mechanic. He came on time. Very friendly young man. We had a chat throughout the install. It was mostly about garage doors, he walked me through everything because I like to know how to do things myself. I couldn’t do this job at the time due to my lower back. The company was great, the owner was great, and the mechanic was great. Zeneroso put the company sticker on the door which was great, because Discount Door Service is going to be my garage door company moving forward. Thank you guys so much! Pictures are the before and after!+3Posted on Google![]()
Stacy Gates30 days agoTrustindex verifies that the original source of the review is Google.
This is the second time I’ve used Discount Door Services and will happily refer them to anyone needing door services. They are quick, efficient, great at communication and got the job done fast! As a realtor who works with several different trade industries at any given time I am impressed with this company!Posted on Yelp![]()
Kathryn P.46 days agoVerified
I couldn't be more pleased with a garage door service. The guy who came to fix the door, went above and beyond and even fixed a rattling noise that had been there since we bought the property over 10 years ago all it took was a couple of little adjustments!! It was so amazing. I highly recommend giving them a call I don't think you'll be disappointed. When I asked for a general price range (knowing that they can't be completely specific or 100% sure because they haven't truly been able to assess the problem but are going off what you have told them) They actually gave me a price!! Unlike the others who will only schedule an appointment - waisting my time when the price might be too high for this month. I am truly pleased with this company and highly highly recommend them to everyone. Thank you thank you, thank you. Your service was amazing. 🙂Posted on Yelp![]()
Yolie D.53 days agoVerified
Great customer service was provided by Zenarosa. He was running late and called to inform me. He knows his trade very well. Will continue to use them.Posted on Yelp![]()
Steve W.96 days agoVerified
Spring broke on our door. Couldn't get the door open. Called Discount Door Service. They installed my door several years before and was great. They were able to come out the same day. Zeneroso came out and was super friendly. Zeneroso had it fixed in less than 45 minutes. Cost was very reasonable. Would definitely recommend them for anything garage door related.Posted on Yelp![]()
Christy O.120 days agoVerified
They came out quickly to fix our garage door spring, did a great job and went above and beyond! They checked our other garage door and made some minor adjustments that were needed and also checked our garage door opener motor and made some adjustments to make it more sturdy at no extra cost! We will definitely work with them again if needed.Posted on Yelp![]()
Stephen S.121 days agoVerified
The people at Discount Door were fabulous. It's my second experience with them in the past year in my new house that I had purchased. They were timely. The estimate was reasonable and honored to the penny and they were very communicative with notices about arrival and work time. Both Tyler and Zenoroso were first to work with! I highly recommend a Discount Door!Posted on Yelp![]()
Donnie A.127 days agoVerified
The guys, Eli and Tyler swung by this morning, to check out my opener wasnt closing. They diagnosed an issue with the safety eyes. Cleared the trouble and the opener works fine. These guys installed .y new opener 6 months ago, squeezed me in this morning and got me closing again in a few minutes. Thanks Discount. I recommend these guys all the time.Posted on Yelp![]()
Samantha R.129 days agoVerified
We had the entire garage door replaced. Excellent customer service and pricing. We highly recommend.+0Posted on Yelp![]()
Craig C.131 days agoVerified
Discount Door Service Commercial Doors did an outstanding job!The guys,Zenerosa and Tyler were very professional and just experts at what they do.I really couldn't ask for a better job to be done,everything turned out just right!This was no small job and they rocked it! The 5th wheel fits in perfect,with plenty of room with the door open!The pictures speak for themselves.I would recommend them to anyone that's looking garage doors,they look great!+2Posted on Yelp![]()
Kevin M.144 days agoVerified
I had used Discount Door Service last year to replace a coil spring and some worn hardware - everything went well. I had to call them again for a different problem with the door and I thought: "By golly, EVERYONE should know how good these guys are!" I generally don't bother with reviews, but I thought you should hear this. A young man named Zeneroso showed up (on time) and he was with a guy named Ty. I had a "sagging" door and they quickly came up with a plan and a price. I liked their proposal and they were in and out in less than 1 hour. I couldn't be happier. You got garage door trouble? Close this review and call Discount Door right now.Posted on Yelp![]()
Trudy M.155 days agoVerified
Great service. Great price. Courteous and knowledgeable. Made reasonable recommendations without pressure sales that many companies use these days. He replaced the rollers for my garage door, and serviced it, in addition to troubleshooting why it was 'acting up' and fixed it! HIGHLY RECOMMEND THIS COMPANY!!
Track service area
Your track questions
Still wondering about your track? Call (520) 579-9084
We would strongly advise not. The door is under spring tension and is being held by cables that may already be compromised. This is the repair that most often produces injuries when it is attempted at home.
It depends where and how badly. Shallow dents in a straight run can often be dressed out. Creased or spread rail, and almost any damage to the curved section, gets replaced, because straightened steel rarely holds its shape under load.
In order of how often we see it: a failed roller, a cable off its drum, a loose fastener, and impact from a vehicle. It is very rarely the track deciding to fail on its own, which is why we find the cause before we realign anything.
Yes. That heavy panel is hanging on whatever cable remains, and it may drop with zero warning. Keep people and cars out from under it, do not run the opener, and call (520) 579-9084.
No, and this is a common mistake. The rollers get lubricated, the track gets cleaned. Grease in the rail collects Tucson dust and makes the problem worse. A maintenance tune-up covers both.
That turns on two things: whether the rail can be brought back into line or a section must be swapped, and what else came down with it. We charge nothing for the visit and diagnosis if we take on the job. You hear the number on site before anything begins. All rates sit on our published price list.
Yes, same-day track visits are available throughout Tucson, with emergency help around the clock. A live person picks up (520) 579-9084, never a call center, and late calls carry no surcharge.
Usually, yes. Rollers that came off a track are usually flat-spotted, and a worn roller is the most common reason a door leaves the rail. We show you their condition and quote them before anything is replaced.
Yes. Our installs are Wayne Dalton, Martin, Clopay and Amarr, but our techs straighten tracks on every make, from Overhead to vintage Sears doors, plus home and light commercial roll-up doors.
Yes. Parts and labor on your track repair are both covered by our warranty. We are a woman-owned, family-run Tucson company dating back to 1999, licensed under AZ ROC #322606 and carrying a bond and insurance.
Bent, gapped or derailed track? Call (520) 579-9084 any hour of the day and a live person answers, anywhere from Tucson to the rest of Southern Arizona. A woman-owned Tucson business since 1999, AZ ROC #322606.
