Track repair and alignment · Tucson, AZ
Discount Door Service repairs and realigns garage door tracks across Tucson, AZ, Oro Valley, Marana, Vail, Sahuarita, Rita Ranch and the Catalina Foothills. Bent, spread or misaligned track is what people see, but it is almost always the second event. A roller disintegrates, a cable jumps its drum, a lag bolt works loose, or something clips the track with a vehicle, and the door leaves the rail as a consequence. We straighten or replace the track, re-square the assembly, and fix whatever put the door there in the first place. Family owned since 1999, licensed ROC #322606. Call (520) 579-9084.
Cause, not just symptomWe find what put the door off track before realigning it
Do not run itEvery cycle on a bad track bends more of it
ROC #322606Licensed, bonded and insured
27+ yearsServing Tucson since 1999
Door off track? Call (520) 579-9084 · Stay out from under a hanging door · Same-day where we can
Is this your door?
Track faults announce themselves early. Catching one at the noise stage is a different job to catching it after the door has come off.
01
The rail has spread. Once the roller is not captured properly it is a matter of time before the door jumps out under load.
02
A dent or a kink in the rail. The door forces through it, and every pass makes the flat spot on the roller worse.
03
Usually impact, or a lag bolt that has worked out of the framing. Either way the geometry has changed and the door is no longer running square.
04
Stop. Do not operate it, do not try to lever it back on, and do not stand under it. It is being held by whatever the cables have left.
A roller that shed its bearing, a cable off its drum, a loose fixing or an impact. Realigning without finding this simply schedules the next call-out.
Minor dents can be dressed out. Track that is kinked, spread or creased gets replaced, because straightened steel rarely holds its shape under load.
Both vertical rails plumb, horizontals level and parallel, and the flare set correctly, so the rollers are captured through the full travel.
Rollers that came off a track are usually flat-spotted, and the cables often need re-seating on their drums.
Get a free quote
Tell us what the door is doing. If it is off the track, call rather than send the form.
Talk to us now
Melissa, ownerFamily run in Tucson. The person who quotes your job is the person who stands behind it.
What to expect
A door off its track is made safe before it is diagnosed.
01
Clamped or supported so it cannot move while we work out what happened.
02
You are shown the actual fault, and given the number before any work starts.
03
Track squared, parts replaced, and the door cycled several times under power to prove it runs clean.
What changes the price
Realigning a rail and rebuilding a door that has come off are very different pieces of work. Four things decide which one you have.
Adjusting a rail that is sound costs a fraction of replacing a section that is kinked.
The curved section is the most awkward and the most commonly damaged, because that is where the load changes direction.
Rollers, hinges, cables and sometimes a bottom bracket, depending on how the door left the rail.
The one you control. A door operated after it jumped the track does most of its damage in those few cycles.
You get the price before work starts, and we will tell you plainly when a rail can be saved rather than replaced.
Tucson homeowners
The most common sequence we see is a roller failing, the door starting to bind, the opener forcing it through, and the rail spreading until the door jumps out. That is why a noisy door is worth a phone call: at the noise stage it is a roller, and at the off-track stage it is a rail, several rollers and half a day.
27+
Years serving Tucson
1,500+
Homes served
ROC #322606
Licensed, bonded, insured
Same day
Most repairs in one visit
EXCELLENT Based on 26 reviews Posted on Google Linda BatlinerTrustindex verifies that the original source of the review is Google. We have received follow-up information with the owner and look forward to getting our door installed on Friday, hopefully.Posted on Google Mike McBrideTrustindex verifies that the original source of the review is Google. Very Efficient, went out of their way to help!!Posted on Google cynthia snyderTrustindex verifies that the original source of the review is Google. Exceptional service and cost!! Same day service. Very knowledgeable technician (I ask a lot of questions)! I highly recommend! Thank you Discount Door Services.Posted on Google Dave MTrustindex verifies that the original source of the review is Google. I highly recommend this company for garage door repair. I called them at 8 AM and had someone at my house in around an hour. Reasonable pricing and great work.Posted on Google Ashley RiceTrustindex verifies that the original source of the review is Google. They did a great job and were there the same day we called. They have good pricing. If you go to pay in person, they moved their location right next to the laundry mat in Concord.Posted on Google B mackTrustindex verifies that the original source of the review is Google. Same day unbelievable Great service Extremely considerate and concerned About repairing my garage doors. Best price. Did way more then Expected .Posted on Google Andrew LemkeTrustindex verifies that the original source of the review is Google. Awesome Service at a Great Price!!!! I had Discount Door Services install two high-lift garage door conversions on my existing doors. Two competitors quoted me a much higher price and didn't seem all that interested in the job. In contrast, Paul visited my home, spent time discussing my goals for the project, went over my options and provided the most reasonable quote. Simply stated, he went the extra mile to earn my business! Corey did great job on the install. He arrived on time and made sure I was happy with the final results. The doors operate perfectly! There were no surprise charges or issues. Overall it was probably the best home repair / service experience that I have had in a long time, possibly ever! I will certainly give them my business if I ever need future garage door service and I will recommend them to friends and family. High quality service at great prices is hard to find these days, but you will find it with Paul and Corey at Discount Door Services! Thanks guys!Posted on Google Gary ShermanTrustindex verifies that the original source of the review is Google. Great service and great prices!Posted on Google Jeff IngersollTrustindex verifies that the original source of the review is Google. I called on Thursday about getting a new garage door opener. They were here on Friday and did the install with a new Genie door opener. Price was very reasonable and service was fast and professional. The guys were extremely polite and a pleasure to deal with.Posted on Google Daniel DyerTrustindex verifies that the original source of the review is Google. Excellent workmanship and a great priceVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Straight answers
We would strongly advise not. The door is under spring tension and is being held by cables that may already be compromised. This is the repair that most often produces injuries when it is attempted at home.
It depends where and how badly. Shallow dents in a straight run can often be dressed out. Creased or spread rail, and almost any damage to the curved section, gets replaced.
In order of how often we see it: a failed roller, a cable off its drum, a loose fixing, and impact from a vehicle. It is very rarely the track deciding to fail on its own.
Yes. It is a heavy panel held by whatever is left of the cables and it can come down without warning. Keep people and cars out from under it.
No, and this is a common mistake. The rollers get lubricated, the track gets cleaned. Grease in the rail collects Tucson dust and makes the problem worse.
Track repair and alignment across Tucson and Southern Arizona. Licensed ROC #322606.
