Reviews

See what our customers are saying…

From 48 reviews
Mark Holderness

Very professional, on time and very neat. Extremely happy with the installation and the new doors are perfect.

Response from business owner

Excellent! So glad you're happy with the new garage doors. And thank you very much for taking a moment to share your experience here for others to read; it means a lot to us!

via Google
Billy Hodge

Yes I would recommend everyone I know to "Discount Door Service" They treat there customers with respect and kindness... An I love the work Discount does. Plus the worker's take there time doing the job right. Thank you guy's very much.

Response from business owner

Thank you for your kind words and review Billy, we really appreciate it. We're glad we were able to help you with your garage door

via Google
Lisa Sprentz

Discount Door Service best price in Tucson. If you want a fair honest price with a job will done. I highly recommend them. Eddie came out fixed our garage door, and within the hour he was done. We have a home that was built in 60's so our …

read more
Response from business owner

Thank you Lisa! It was our pleasure to help you out and we're very appreciative that you took the time to leave such a kind review. We love helping the great people here in and around Tucson with their garage door problems. Kind words like yours mean a lot to us!

via Google
Felix Aviles

I was having a problem with the garage door it was not operating properly, I called "Open and Shut company "

I was charged $75.00 for the check up

and $90.00 for two remote units the next day the door was not operating so I called them …

read more
Response from business owner

Thank you Felix, we're glad Eddie was able to help you with your garage door and that you were happy with our service. And thank you also for your service to our Country.

via Google
Chase Yutzy

Local service that is straightforward and honest. Excellent quality of work and installation as well. Highly recommend to anyone in the area needing garage door repair or replacement!

Response from business owner

Thank you very much for sharing your thoughts and experience with our garage door service Chase. We're glad we were able to help you, and truly appreciate you taking the time to make your experience known to others.

via Google
Linda Balch

What an impressive company. Great service and price.

Response from business owner

Thanks for the kind words Linda – I'm glad we were able to help you with your garage door.

via Google
Pamela Pepe

Fantastic service at a critical moment! A cable snapped on our garage door as we were on our way to the hospital for an emergency — yikes! We took a car that fortunately was outside since the garage door was dead and couldn’t be lifted. We …

read more
Response from business owner

Thank you for taking the time to leave such a kind review in the midst of all you have going on. We're more than happy to have been able to help you out in such a stressful situation (and a broken garage door by itself is stressful enough!) You can rest assured that your garage door is in good shape now... focus on your family now. Thanks for the opportunity to serve you

via Google
Tyson Torres

Perhaps the most down home and honest folks in the market, Melissa was amazing to deal with and Eddie took excellent care of me. When it comes to garage door repair or garage springs, I would never call anyone else. Plus they're local and …

read more
Response from business owner

Thank you Tyson! It was a pleasure to help you with your garage door and we're happy you chose Discount Door Service. Taking the time to leave a public review like this means the world to us, so sincerely, thank you for sharing your experience.

via Google
mike rios

The best service and a high quality product.

The estimate was exactly on.

You couldn’t ask for better folks to work with.

Recommend over anyone.

They beat their competitors by half with the same quality products.

Mike Rios

Response from business owner

Thanks for taking the time to share you thoughts Mike, we really appreciate it. We're glad you chose us so we could help you out with your garage door issue.

via Google
Deborah MacDonald

I am very pleased with the work that Keven from Discount Door Service did for us. He was very competent, pleasant, and timely. I was also pleased that he cleaned up afterward. Deb M

Response from business owner

Thank you for taking the time to leave your thoughts Deborah, and we're very happy that you were pleased with our service on your garage door. Customer satisfaction is our #1 priority, so getting a review like this really makes our day. Thanks again!

via Google
Don Featherstone

Excellent, fast, honest, friendly work

Highly recommended

via Google
David Nagoda

They came out and fixed my 20 year old garage door and it now works better than new! They scheduled me for the next day, came out on time. They used top of the line parts and now my garage door works better than it did when new. Thank you …

read more
Response from business owner

Thank you very much David! We're super happy that you're pleased with your "new" garage door – it should keep working for you for another 20 years now. We really appreciate you taking the time to leave a review as well, so that others in Tucson can know that we can help them too.

via Google
Anthony Salas

These folks dispatched immediately and had my garage door fixed within 15 mins, they are fast and professional I highly recommend them !!!!

Response from business owner

Hey Anthony, thank you for taking a moment to share you experience – it really means a lot to us! We're very glad we were able to help you with your garage door today and appreciate your strong recommendation for others in Tucson who may be looking for garage door repairs.

via Google
Gabriela Serrano

I cannot express how happy I am with the service I just received! Had someone out within 2 hours of my call for help and was provided quick but thorough service. Not to mention such a friendly tech! HIGHLY RECOMMENDED!!

Response from business owner

Thank you very much Gabriela! When it comes to garage door repairs, we never want to keep our customers waiting, so we're very happy you chose to call us. Thank you for taking the time to write such a great and kind review to share with the rest of Tucson, we really appreciate it a lot!

via Google
Casey Smythe

They came out on a Sunday to look at our "dead" garage door opener. Two minutes later, the opener was reprogrammed and functioning. No pressure to replace it, but some suggestions on what to do when it fails again. Fast, friendly and …

read more
Response from business owner

So glad we could help you with your garage door opener issue Casey! Thanks very much for taking a few moments to write such a nice review to share publicly with others who might also need garage door work. While we hope what you have will continue to work for you for a long time without issue, we're also very happy to know that you'll give us a call when the day comes to have some more work done. 🙂

via Google
Jason Southard

Garage door spring broke and Discount Door came out and fixed it quickly and for a fair price. The price quoted was the price charged. Great experience and they deserve your business.

Response from business owner

Hey Jason, thank you for taking a moment to leave a review for us. We're glad you were happy with the garage door spring repair, our "turn around time" and our price. Charging what we quote is just "how we roll"... Even if it's not what people are expecting (anymore) these days, we believe it's just good business. Thanks for the kind words and for the recommendation.

via Google
Fred Conklin

Very happy with response time, quality, price, and overall service.

Response from business owner

Thank you Fred. We're glad we were able to help you with your garage door and we really appreciate you taking the time to share your experience publicly.

via Google
Matthew Potter

Great service and response time from Eddie. Could not be happier with the professionalism, courtesy, and best of all price. Don't hesitate to give them a call over some of the bigger guys.

Response from business owner

Thank you very much for your kind words Matthew, it really means a lot to us that you took the time to leave us such a positive review. Great reviews like yours give confidence to others to call us when they need garage door service in Tucson and it helps us keep our prices low. So again, we thank you and we are very glad we were able to help you.

via Google
Alexis Potter

Very efficient and professional company and highly recommend. Our spring on our garage door broke late Saturday night and needless to say we were not able to go anywhere with our cars being parked inside the garage. Eddie was out first …

read more
Response from business owner

Thank you very much for the kind words Alexis! It was our pleasure to be able to help you. We totally understand how stressful it can be to need a garage door repair like that, especially on the weekend. We always strive to make things better for our clients as soon as possible, even if it is on a Sunday. We sincerely appreciate you taking the time to share your experience here, where others in Tucson can see it. Thank you again.

via Google
Glenn Matchett-Morris

Eddie was awesome. The spring on my door broke at 6:30pm. He was there within 45 minutes and had it fixed in under a half hour. Obviously, it was a very late day for him. Eddie was polite, friendly, and professional. I greatly appreciate …

read more
Response from business owner

Thank you for the review! We know it’s an inconvenience having a broken spring so we make it a priority to get out and fix it quickly and affordable! Thank you for calling Discount Door Service !

via Google
Sylvia B

This is a professional and efficient company. They responded to our call right away and had a tech at the property within 24 hours. Eddie was quick to diagnose the issue, and discussed the options. We would highly recommend Discount Door …

read more
Response from business owner

Thank you for your kind words Sylvia, and for sharing such a positive review about Eddie's work on your garage door problem here on Google. We always do our best to take care of our customers, so it means a lot to us when someone lets us – and other potential customers in Tucson – that we did a good job. Again, thank you, and we're happy to have been able to help you.

via Google
Theeanswer Kerr

Very nice. Thanks KK

via Google
Francine Ellis

Eddie repaired a DYI installment that I inherited with the house. I now have a professional garage door system and for the first time the door opens all the way! Great, friendly, professional service! I highly recommend Discount Door.

Response from business owner

Thank you for the kind words and the strong recommendation Francine, we sincerely appreciate it. I'm glad to know that you're happy with the work Eddie did for you and that you can now enjoy a fully functioning garage door.

via Google
Jamie Tarpey

Your technician was great! This is my second time using Discount garage door for repair and now replacement. Your company is prompt, professional and came highly recommended by a friend.

thanks for great service.

Response from business owner

Thank you for the review! We appreciate your business and we are extremely happy that you called us a second time. It was a pleasure working for you. If you have a garage door need in the future I hope you will call us again. Thank you!! It’s reviews like yours that keep our business growing!

via Google
michael foss

WOW...! Opener broke! Cant leave home without it! I went shopping for a new replacement. I found out I was about to spend over 400$. I desperately checked Google again. Discount Door Service was listed. I called. Melissa was courteous and …

read more
via Google
Carol Howe

Love this company. Everyone from Melissa in the office to Eddy and Dennis installing a new opener were great. Very pleasant with every interaction, on time (or called to say running a little late), patient with explanations, and in general …

read more
via Google
Esther Camacho

Got up to go to work, my door would not open. I was not sure if my I needed a new motor or what was going on. My husband looked at it and seen cables were loose and said to call someone. I called a few companies, spoke with Melissa at …

read more
via Google
muddywater64

Eddie From Discount Garage Door showed up at 7:30 am for a 7 am to 8 am call time, went right to work, was extremely polite, quick and clean, from start to finish installing a new garage door opener was about 45 minutes, He could have been …

read more
Response from business owner

Thank you for the great review. We truly value our customers and we are more then happy to take the time to answer any questions you may have. Thank you for calling Discount Door Service with your garage door needs. We value our mission of arriving on time, giving honest estimates and affordable prices.

via Google
larry slone

Had 2 garage doors installed, Eddie was right on time and very professional. Doors look and operate great. Price was very reasonable I would highly recommend discount door.

Response from business owner

Thank you for the review Larry. We strive everyday to give Tucson quick and affordable service and installations. We appreciate your business!

via Google
T R

Wonderful and FAST service at a great price. I couldn't be happier with the service I received. My garage door has been broke for almost a decade because of cost. Discount Door Service came through at a great price I could afford. I would …

read more
Response from business owner

Thank you TR, we sincerely appreciate the kind words and positive review. We are always happy to help our Tucson friends and neighbors with their garage door problems. We're glad we were able to help you.

via Google
Dave Plante

Had a busted door. Called on Discount Door Service based on the reviews. They were polite, quick, honest had the needed parts on the truck – fast and experienced repair and service by Eddie. He even did some fine-tune adjustments to my …

read more
via Google
Deanne Perry

Thank you Discount Garage Door Company. Your repairman, Eddy, was knowledgeable and great to work with. I wouldn't hesitate to call you again. You were affordable and more importantly – efficient! THANK YOU!

via Google
Jane Smith

Same day service – both affordable and efficient. And returning to program a second car's remote.

via Google
Jesse Tadlock

Will came out when our door was broken and fixed it incredibly quickly and at a great price. This is a great Tucson company. Highly recommend!

via Google
Arlene L

As seniors, we need to always have a way to take care of business no matter the urgency We were able to have you take care of our situation the same day and at a reasonable time. We appreciate the fact that there was not unreasonable fees…

read more
Senrac Belac

Garage door spring broke and door cracked a bit. Called 3 places for quotes to replace entire door. The first quote was extremely high from A-Authentic. Will came over and quoted me far less than competition. Decided to go with Discount …

read more
via Google
John Bloom

Discount Door Service was a very positive experience. Got a quick and honest estimate from Will on a couple options. Since our door was old and damaged, I went with an insulated replacement. They were out the next day with a new door and it…

read more
via Google
Sheryl Nosbish

Very professional company. Prompt service; installer was here 20 minutes into two hour window; cleaned mess from tear-out and answered any questions. Would highly recommend these guys!

Response from business owner

We appreciate you having us out to help you with it. Let me know if you need anything.

via Google
Preston P

Discount Door replaced our old wood garage door. They were prompt and professional, and their price was fair. Kudos to their office and field crews. We will do business with them again.

gazelam

We came home today to a broken torsion spring about noon. We called these guys and Yoel came out by 1:15 PM and the work was completed by 10 minutes to 2 PM. What service! The price was very fair.

Response from business owner

Thank you for having us do it! We appreciate your business.

via Google
John Maher

We support locally-owned businesses and chose Discount Garage because of this. We had an urgent need that he was able to respond to, told us what needed to be done, how much it would cost and how long it would take. From first contact …

read more
via Google
Charlotte Robertson

Excellent work, Great price!

via Google
Elizia Marksberry

Really helpful! Came for just a estimate so willing to give great advice, gave us plenty of options. I will be using him again!

via Google
Megan Wingfield

Great response time, very reasonable and reliable! Will got me a great price for a new door and motor, and installed it quickly. Highly recommend!

via Google
Kendrick Mayer

Will was great to work with. He clearly explained what happened to my garage door, what it would take to fix it, and the cost (which was far less than what I had expected).

Dealing directly with the owner of the company, I knew he wasn't …

read more
via Google
Jace Finman

I took advantage of their Amazon Local deal in Tucson for garage door maintenance. Ours had been rattling and was quite noisy for the last year or so. Will was able to fit in my appointment despite very short notice. He replaced the rollers…

read more
Response from business owner

Thank you for having me do it!

via Google
GameTsar Renek

We had a broken spring, discount door was reasonable and were here the same day with excellent customer service. I highly recommend!

via Google
Becky Chavez

Had them replace and install a new garage door opener that we purchased from Sears. Came out in the time frame they said, it went very well and very reasonable price. Did not try to up sell any additional services as another company had …

read more
via Google