Reviews

See what our customers are saying…

From 35 reviews
Jason S

Garage door spring broke and Discount Door came out and fixed it quickly and for a fair price. The price quoted was the price charged. Great experience and they deserve your business.

Response from business owner

Hey Jason, thank you for taking a moment to leave a review for us. We're glad you were happy with the garage door spring repair, our "turn around time" and our price. Charging what we quote is just "how we roll"... Even if it's not what people are expecting (anymore) these days, we believe it's just good business. Thanks for the kind words and for the recommendation.

via Google
Sommer kennedy

All around super happy with discount door! They go above and beyond for their clients. I will recommend to everyone I know!

Response from business owner

Thank you so much Sommer! We're really happy we were able to help you and that you were happy with our garage door service. We sincerely appreciate you taking the time to share your experience not only with people you know, but publicly here on Google to help others in Tucson as well. Thanks again!

via Google
Fred C

Very happy with response time, quality, price, and overall service.

Response from business owner

Thank you Fred. We're glad we were able to help you with your garage door and we really appreciate you taking the time to share your experience publicly.

via Google
Matthew Potter

Great service and response time from Eddie. Could not be happier with the professionalism, courtesy, and best of all price. Don't hesitate to give them a call over some of the bigger guys.

Response from business owner

Thank you very much for your kind words Matthew, it really means a lot to us that you took the time to leave us such a positive review. Great reviews like yours give confidence to others to call us when they need garage door service in Tucson and it helps us keep our prices low. So again, we thank you and we are very glad we were able to help you.

via Google
Alexis Potter

Very efficient and professional company and highly recommend. Our spring on our garage door broke late Saturday night and needless to say we were not able to go anywhere with our cars being parked inside the garage. Eddie was out first …

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Response from business owner

Thank you very much for the kind words Alexis! It was our pleasure to be able to help you. We totally understand how stressful it can be to need a garage door repair like that, especially on the weekend. We always strive to make things better for our clients as soon as possible, even if it is on a Sunday. We sincerely appreciate you taking the time to share your experience here, where others in Tucson can see it. Thank you again.

via Google
Glenn Matchett-Morris

Eddie was awesome. The spring on my door broke at 6:30pm. He was there within 45 minutes and had it fixed in under a half hour. Obviously, it was a very late day for him. Eddie was polite, friendly, and professional. I greatly appreciate …

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Response from business owner

Thank you for the review! We know it’s an inconvenience having a broken spring so we make it a priority to get out and fix it quickly and affordable! Thank you for calling Discount Door Service !

via Google
Sylvia Buchanan

This is a professional and efficient company. They responded to our call right away and had a tech at the property within 24 hours. Eddie was quick to diagnose the issue, and discussed the options. We would highly recommend Discount Door …

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Response from business owner

Thank you for your kind words Sylvia, and for sharing such a positive review about Eddie's work on your garage door problem here on Google. We always do our best to take care of our customers, so it means a lot to us when someone lets us – and other potential customers in Tucson – that we did a good job. Again, thank you, and we're happy to have been able to help you.

via Google
Katie K

Very nice. Thanks KK

via Google
Francine E

Eddie repaired a DYI installment that I inherited with the house. I now have a professional garage door system and for the first time the door opens all the way! Great, friendly, professional service! I highly recommend Discount Door.

Response from business owner

Thank you for the kind words and the strong recommendation Francine, we sincerely appreciate it. I'm glad to know that you're happy with the work Eddie did for you and that you can now enjoy a fully functioning garage door.

via Google
Jennifer Topp

Called the company early in the week to see if they could come out this week and replace a garage door opener. They said sure, worked me in, and I had an appointment with them today. They were right on time, Eddie was very professional, …

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Response from business owner

Thank you not only for the kind words Jennifer, but for taking the time to actually post this positive review here on Google. I was our pleasure to help you with your garage door opener and we are very glad to hear you were happy with Eddie's service as well as the price. We strive to exceed our customers' expectations and sincerely appreciate your support of our local Tucson garage door repair company.

via Google
Jamie Tarpey

Your technician was great! This is my second time using Discount garage door for repair and now replacement. Your company is prompt, professional and came highly recommended by a friend.

thanks for great service.

Response from business owner

Thank you for the review! We appreciate your business and we are extremely happy that you called us a second time. It was a pleasure working for you. If you have a garage door need in the future I hope you will call us again. Thank you!! It’s reviews like yours that keep our business growing!

via Google
michael foss

WOW...! Opener broke! Cant leave home without it! I went shopping for a new replacement. I found out I was about to spend over 400$. I desperately checked Google again. Discount Door Service was listed. I called. Melissa was courteous and …

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Carol Howe

Love this company. Everyone from Melissa in the office to Eddy and Dennis installing a new opener were great. Very pleasant with every interaction, on time (or called to say running a little late), patient with explanations, and in general …

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Esther Camacho

Got up to go to work, my door would not open. I was not sure if my I needed a new motor or what was going on. My husband looked at it and seen cables were loose and said to call someone. I called a few companies, spoke with Melissa at …

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via Google
muddywater64

Eddie From Discount Garage Door showed up at 7:30 am for a 7 am to 8 am call time, went right to work, was extremely polite, quick and clean, from start to finish installing a new garage door opener was about 45 minutes, He could have been …

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Response from business owner

Thank you for the great review. We truly value our customers and we are more then happy to take the time to answer any questions you may have. Thank you for calling Discount Door Service with your garage door needs. We value our mission of arriving on time, giving honest estimates and affordable prices.

via Google
larry slone

Had 2 garage doors installed, Eddie was right on time and very professional. Doors look and operate great. Price was very reasonable I would highly recommend discount door.

Response from business owner

Thank you for the review Larry. We strive everyday to give Tucson quick and affordable service and installations. We appreciate your business!

via Google
T R

Wonderful and FAST service at a great price. I couldn't be happier with the service I received. My garage door has been broke for almost a decade because of cost. Discount Door Service came through at a great price I could afford. I would …

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Response from business owner

Thank you TR, we sincerely appreciate the kind words and positive review. We are always happy to help our Tucson friends and neighbors with their garage door problems. We're glad we were able to help you.

via Google
Dave Plante

Had a busted door. Called on Discount Door Service based on the reviews. They were polite, quick, honest had the needed parts on the truck – fast and experienced repair and service by Eddie. He even did some fine-tune adjustments to my …

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via Google
Deanne Perry

Thank you Discount Garage Door Company. Your repairman, Eddy, was knowledgeable and great to work with. I wouldn't hesitate to call you again. You were affordable and more importantly – efficient! THANK YOU!

via Google
Jane Smith

Same day service – both affordable and efficient. And returning to program a second car's remote.

via Google
Jesse Tadlock

Will came out when our door was broken and fixed it incredibly quickly and at a great price. This is a great Tucson company. Highly recommend!

via Google
Arlene L

As seniors, we need to always have a way to take care of business no matter the urgency We were able to have you take care of our situation the same day and at a reasonable time. We appreciate the fact that there was not unreasonable fees…

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Senrac Belac

Garage door spring broke and door cracked a bit. Called 3 places for quotes to replace entire door. The first quote was extremely high from A-Authentic. Will came over and quoted me far less than competition. Decided to go with Discount …

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via Google
John Bloom

Discount Door Service was a very positive experience. Got a quick and honest estimate from Will on a couple options. Since our door was old and damaged, I went with an insulated replacement. They were out the next day with a new door and it…

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Sheryl Nosbish

Very professional company. Prompt service; installer was here 20 minutes into two hour window; cleaned mess from tear-out and answered any questions. Would highly recommend these guys!

Response from business owner

We appreciate you having us out to help you with it. Let me know if you need anything.

via Google
Preston P

Discount Door replaced our old wood garage door. They were prompt and professional, and their price was fair. Kudos to their office and field crews. We will do business with them again.

gazelam

We came home today to a broken torsion spring about noon. We called these guys and Yoel came out by 1:15 PM and the work was completed by 10 minutes to 2 PM. What service! The price was very fair.

Response from business owner

Thank you for having us do it! We appreciate your business.

via Google
John Maher

We support locally-owned businesses and chose Discount Garage because of this. We had an urgent need that he was able to respond to, told us what needed to be done, how much it would cost and how long it would take. From first contact …

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Charlotte Aylestock

Excellent work, Great price!

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Elizia Marksberry

Really helpful! Came for just a estimate so willing to give great advice, gave us plenty of options. I will be using him again!

via Google
Megan Wingfield

Great response time, very reasonable and reliable! Will got me a great price for a new door and motor, and installed it quickly. Highly recommend!

via Google
Kendrick Mayer

Will was great to work with. He clearly explained what happened to my garage door, what it would take to fix it, and the cost (which was far less than what I had expected).

Dealing directly with the owner of the company, I knew he wasn't …

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Jace Finman

I took advantage of their Amazon Local deal in Tucson for garage door maintenance. Ours had been rattling and was quite noisy for the last year or so. Will was able to fit in my appointment despite very short notice. He replaced the rollers…

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Response from business owner

Thank you for having me do it!

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GameTsar Renek

We had a broken spring, discount door was reasonable and were here the same day with excellent customer service. I highly recommend!

via Google
Becky Chavez

Had them replace and install a new garage door opener that we purchased from Sears. Came out in the time frame they said, it went very well and very reasonable price. Did not try to up sell any additional services as another company had …

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